Alyssa Stutzel Ryan Email and Phone Number

I successfully fulfilled the responsibilities of a manager at two distinct locations, contributing to a combined annual revenue exceeding 1.5 million dollars. My key duties encompassed various areas, such as recruitment, training and development, employee relations, project management, onboarding, inventory management, scheduling, and resolving customer service complaints. Notably, I received recognition on two separate occasions for exceptional performance in executing my duties and delivering outstanding products. Furthermore, I effectively maintained the entire existing staff across both locations throughout my tenure.

In my role, I catered to the educational needs of a diverse group of up to six learners, ranging in age from 0 to 16. I provided essential supervision for home-based lessons as instructed by their parents or guardians. These children engaged in various curricula, including online, play-based, and paper-based materials designed for K-12 education. Additionally, I efficiently managed and facilitated additional services as directed by their professional care teams. These services encompassed specialized therapies such as speech therapy, gross motor skills development, fine motor skills development, occupational therapy, and age-appropriate skills enhancement.

As part of my role, I adeptly addressed complex challenges, including pre-litigation matters, regulatory risk, and executive-level complaints. I effectively collaborated with various departments to identify and implement best practices while ensuring optimal resolution for individual clients. Moreover, I actively contributed to the collaborative development of new training programs, policies, and procedures that were intended to be implemented across multiple departments. Throughout these endeavors, I extensively utilized Microsoft Suite and telecommunications technologies to streamline operations and enhance productivity.

I am committed to providing exceptional customer service within a pristine and inviting environment, where the customer is held in the highest regard. To achieve this, I prioritize fostering positive communication among staff members, ensuring accurate and effective communication, and swiftly addressing and resolving any customer complaints, all while operating in a high-volume and fast-paced environment. Moreover, I take great pride in employee management from start to finish by facilitating a seamless onboarding experience for new employees, delivering comprehensive training programs, and offering ongoing clear and compassionate guidance at an appropriate time and venue.