• Follow up whole production schedules to organize shipment plans monthly basis with my team.• Checking shipping documents to ensure providing correct documents to the bank.• Reviewing LC conditions and give an instruction to operation teams to prepare documents accordingly.• Follow up all regions custom procedures and implement new regulations.• Searching market for best rate and service to increasing profitability.• Making a contract with forwarders and shipping… Show more • Follow up whole production schedules to organize shipment plans monthly basis with my team.• Checking shipping documents to ensure providing correct documents to the bank.• Reviewing LC conditions and give an instruction to operation teams to prepare documents accordingly.• Follow up all regions custom procedures and implement new regulations.• Searching market for best rate and service to increasing profitability.• Making a contract with forwarders and shipping agency• Preparing logistic report. Show less

-Preparing cost efficient loading plan to procurement of transportation. -Transportation arrangements with freight forwarders regarding to delivery date and term.-Preparing whole shipping and custom documents regarding to contracts.-Manage whole transportation process with clients, custom agents and freight forwarders.-To follow up whole process from loading to delivery.-invoicing regarding to payment term and turnover.-Preparing transport reports to evaluate of freight… Show more -Preparing cost efficient loading plan to procurement of transportation. -Transportation arrangements with freight forwarders regarding to delivery date and term.-Preparing whole shipping and custom documents regarding to contracts.-Manage whole transportation process with clients, custom agents and freight forwarders.-To follow up whole process from loading to delivery.-invoicing regarding to payment term and turnover.-Preparing transport reports to evaluate of freight forwarders’ performance and analyze the whole transportation problems.-Forecast and eliminate whole obstacles and bottlenecks for readiness and transportation of the goods. Show less

• Reading and controlling customers’ specifications and negotiate with project management and tendering department about feasibility.• Preparing Operating Commissioning and Maintanence manuals• Preparing Manufacturing Data Book • ensure preparing correct documentation and meet customer requirements. • Ensure customer satisfaction about quality of the documentations.

-Presentations of education system, methods and tools to the clients . -Making Contracts-Ensure contract renewal and customer satisfaction.-Preparing monthly sales report and represent to the management.

-Doing survey with sales and service clients-Receiving customer complaints &suggestions -Processing and analysing customer complaints.-Escalating client problems to the relevant departments in order to solve problem to ensure customer satisfaction.