1. Conducted Independent research on universities abroad to identify institutions likely to accept Nigerian students based on their degrees and qualifications.2. Completed student visa application forms for over five students weekly, ensuring accuracy and compliance.3. Scheduled meetings between clients and the manager, ensuring timely and efficient coordination.4. Managed the manager’s calendar and assigned projects using digital tools such as Asana and Clickup, streamlining workflow.5. Recorded and transcribed meeting minutes with precision and clarity.6. Handled data entry and expense tracking, maintaining meticulous records as approved by the manager7. Monitored social media accounts, assisted in creating engaging content and responded promptly to messages.8. Collaborated with the marketing team, contributing innovative ideas for campaigns.

1.

1. Collected and managed enrollees’ personal details for efficient drug supply coordination.2. Followed up on escalated issues from the business retention units and other branches, ensuring timely resolutions.3. Addressed enrollee requests in the contact center and monitored their hospital experiences for prompt service.4. Utilized WhatsApp chatbot to respond to enrollee inquiries quickly and effectively.5. Ensured all skipped emails were promptly attended to, providing thorough responses to enrollee queries.6. Oversaw the proper care of enrollees across various primary providers, ensuring timely assistance with manual codes when necessary.7. Committed to achieving high enrollees satisfaction, making over 50 calls daily and 200+ calls weekly to address their needs.

1. Resolved customer complaints and provided relevant information, ensuring a high level of of customer satisfaction 2. Managed company transactions with customers using cash registers, maintaining accuracy and efficiency.3. Issued receipts and processed refunds or changes, ensuring smooth financial transactions.4. Collected payments in both cash and credit, handling merchandise returns and exchanges with ease.

1. Assisted in producing school sweaters and socks, contributing to the quality and timely delivery of products.2. Managed transactions between the company and its clients, ensuring accurate and efficient financial operations.3. Maintained and nurtured relationships between the company and clients, fostering strong client base and promoting customer loyalty.4. Oversaw the company’s social media accounts and emails, enhancing online presence and ensuring effective communication