Asvil N C. Email & Phone Number

Hilton Head Island, SC, US

Hilton Head Island, South Carolina Area

Bloomington, Minnesota, United States

• Overseeing a 472-room full-service Marriott Minneapolis Airport hotel with 22,306 sq ft of meeting space.
• Built sales forecasts and schedules to reflect a 30% increase in sales revenues for the year and reflect a 35% profitability for the year.
• Optimized sales and marketing directives by partnering with the local convention bureau, increasing presence on social media, incentivizing local travel group planners and social market planners.
• Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements. All local authority inspections were graded an above average of 98% in compliance ratings.
• Delivered exceptional client experiences through hands-on leadership of associates and managers. Guest service scores were reflected an improvement of over 28% for the year and 10 points above brand standards set by.
• Enhanced operational performance by developing effective operating strategies, systems and procedures.

United States

• Assigned on Taskforce as Director of Operations for Columbia Sussex owned and managed hotels which included then newly acquired Hilton Clearwater, Florida, Chicago Marriott O'Hare, Chicago, Renaissance Concourse.
• Planned daily financial reports, reviewing all accounts, operational strategies, including daily operations in rooms operations thereby contributing to a saving of 15% operating expenses and increasing the gross.
• Optimized room sales through effective yield management strategies resulting in a 7%-year growth in the RevPAR index.
• Implemented a strong sales strategy to effectively promote the sales of hotel amenities such as hotel spa and souvenir shops to reflect a growth of above $180,000 in the year sales.
• Handled guest service issues through an effective process and offered solutions to enhance guest experience throughout their stay. Implemented a new program thereby decreasing guest issues by 40%.
• Empowered staff members to contribute to continuous improvement, quality and growth of company. Achieved a 90% associate retention rate for all full-time associates at The Hilton Head Marriott Resort and Spa a seasonal.

Knoxville Metropolitan Area

• Managed food service sales, costs, and budget administration to keep operations in line with financial targets.
• Focused on social events market segment in order to increase weekend and holiday season revenues by creating custom made menus and event spaces. Revenues increased over$250,000 in new sales per year.
• Improved presentation and sales approaches to increase revenue. Introduced creative F&B options during college football season, partnered with local vendors to introduce innovative concepts resulting in an increase in.
• Sought out and implemented methods to improve service and team performance to boost business sustainability. Food quality and service was ranked in the top 10% tier for all Marriott Hotels and resorts in North America.

Oklahoma, United States

• Responsible for overseeing 280 room, 20,000 square feet meeting and convention space.
• Led the restructuring of the hotel owned locally acclaimed club lounge. Devised innovative strategies and to increase beverage revenue by introducing new beverage concepts that generated 20% increase in profitability.
• Led the introduction of private dining concept for small groups contributing to an increase of 10% in F&b sales for the year.

Williamsburg, Virginia, United States

Reports to the Food and Beverage Director. Handling the overall operations of the department. in the Absence of a Banquet Manager.Ensuring Banquet Event Order forms are followed through and implemented.Laying out floor plans for meetings and events.Interacting with the Host/s and the guests of the function and ensuring all their needs are taken care.

Goa, India

Worked in front office operations, Housekeeping and Food and Beverage Operations learning and understanding each department and how they function in the later phase took charge as a Night Manager overseeing Night duty operations for 120 room hotel. Also in the food and beverage department was in charge of 4 beverage outlets and responsible for the smooth.

B.A., Hospitality Management, Merit

Activities and Societies: Facilities Management, Service Management, Conference Management, Hospitality AdministrationHospitality Management

Basic Education, Physical Sciences

Activities and Societies: Active member and leader of Boy Scouts.lead the school hockey team.General Science