 Gathering business requirements from stakeholders and grooming them as user stories Ensuring high quality by performing testing activities to confirm that software developed meets the acceptance criteria for each user stories Providing operational and analytical support to programs and initiatives. Working with development teams to implement framework for continuous measurement and reporting, drive metrics analysis, root cause analysis and corrective actions Providing technical guidance and consultation services to stakeholders. Analyze and define information needs and reporting/analytical requirements across the organization and translate those into functional requirements. Orchestrate internal resources in sales and delivery to give the customer an enhanced experience across touch-points. Supporting development and implementing sales strategy. Owning and periodically reviewing the accounts receivable status from the new accounts as per the cash-flow plan. Driving increase in deal signing margins through consultative selling, single source deals and a coordinated sales strategy.