• Lead talent and learning strategy for 41 branches across the United States, consulting with branch leaders to deliver on onboarding, performance management, recruiting, and engagement areas• Developed new succession planning process and rolled out across 2000-person company, including developed competency models and individual development plan coaching for managers• Collaborate with executive and branch leadership to identify talent needs using quarterly analytics• Own company… Show more • Lead talent and learning strategy for 41 branches across the United States, consulting with branch leaders to deliver on onboarding, performance management, recruiting, and engagement areas• Developed new succession planning process and rolled out across 2000-person company, including developed competency models and individual development plan coaching for managers• Collaborate with executive and branch leadership to identify talent needs using quarterly analytics• Own company learning management system, select and assign compliance training based on business need• Debrief/coach 360 & DISC assessments and facilitate in-person leadership development courses• Partner with executive leadership to debrief and analyze annual employee engagement surveys• Support HR Department with key initiatives and responsibilities – benefits, policy, handbook updates, etc.Additional Responsibilities included:• APi Group/North America DEI Council Chair• Global Individual Development Plan & New Leader of People Workstream Member (Special Project): Selected by senior leadership to join a handful of team members across the globe to redesign and roll out new individual development plan (IDP) & training capability to 28,000 employees using world-class best practices• Talent Magnet Think Tank Member Show less

• Developed strategies to grow service and inspection markets across US and Canadian market• Lead cross-functional team of 5, created roadmaps, and managed $2M budget• Analyze trends to identify areas of opportunity for training and business growth• Partner with supervisor (COO) and company leadership to reinforce and streamline processes • Owned key vendor relationship for IT system used by thousands of field employees

• Supervised L&D coordinator on execution of all in-person leadership development courses/events (50+ per year) • Researched and implemented new engagement survey vendor across 40 companies• Maintained department budget• Develop and maintain relationships with senior leaders and facilitators across varying companies/industries• Assisted in creation of internal cohort-based leader development program in partnership with private college• Lead internal/external communication… Show more • Supervised L&D coordinator on execution of all in-person leadership development courses/events (50+ per year) • Researched and implemented new engagement survey vendor across 40 companies• Maintained department budget• Develop and maintain relationships with senior leaders and facilitators across varying companies/industries• Assisted in creation of internal cohort-based leader development program in partnership with private college• Lead internal/external communication efforts for 9-person department (grown from 2-person team) Show less

• Worked cross-functionally with departments to assess needs and create deliverables using the ADDIE model• Developed and edited creative training materials using a variety of software (Captivate, InDesign, etc.)• Collaborated with team in evaluation of current training programs to identify gaps• Partnered with subject matter experts to design and develop a module used to communicate an updated employee handbook to 30,000 team members

• Serve customers at a high profile location on the University of Minnesota campus• Interact with customers at a high-traffic pace• Experienced representing the Buffalo Wild Wings company on live-air radio show • Became a certified trainer for new employees in server and cashier/greeter positions

• Work cross-functionally with departments to assess needs and develop desired deliverables• Create, edit and format training materials using a variety of software such as Captivate and InDesign• Collaborate with team in evaluation of current management training programs to identify gaps