Aswathy Ayyath Email & Phone Number

Bangalore Urban, Karnataka, India

- Supervise all technology stack operations (e.g. GSuite, CRM, Zoom) and assess them based on established goals.- Manage onboarding/offboarding, user accounts, permissions, and access levels, as well as system subscriptions across the IT tech stack.- Develop and implement IT policies and systems to support the strategies set by upper management.- Analyze the technology needs of all departments based on their business requirements.- Research and recommend efficient and cost-effective technological software solutions for purchase.- Monitor the use of software solutions to ensure functionality and efficiency.- Identify the need for upgrades, configurations, or new systems and report to upper management.- Manage the budget and IT expenditure and provide reports to the direct manager and VP.- Assist in fostering relationships with vendors and creating cost-efficient contracts.- Oversee the implementation of IT and troubleshoot any other technical needs.- Research, create proposals, and lead the implementation of third-party tools that enhance Product and Customer Service.- Create and manage workflows/automation in existing tools like Zapier, Hubspot, Typeform, Formstack, Zoom, etc. to streamline operations.- Assist the Operations/HR team in the procurement and management of our hardware assets- End to End management of CRM software including support and troubleshooting• Map and document the current CRM processes and automations.• Revamp the CRM by implementing necessary corrections, optimizing processes, and enhancing integrations and automations.• Integrate various tools with the CRM, either through direct connections or using Zapier.• Oversee all marketing efforts and ensure leads are accurately mapped to the CRM.• Provide CRM training to different departments as needed.• Offer ongoing support to employees as required.• Troubleshoot any errors and promptly implement solutions.

Kochi, Kerala, India

Kochi, Kerala, India

Cochin Area, India

Dubai

➢ Provide training for teaching and non teaching staff in MS office, Smart board, Class room e- management, Edu- software, social media and IT basics etc.➢ Carrying out training needs analysis.➢ Defining the skill sets needed to perform different roles.➢ Carrying out performance assessments to determine the skills gaps between current and desirable learner skill levels.➢ Designing training programs appropriate to the skills needed.➢ Developing an appropriate mix of formal and informal development activities.➢ Ensuring the learning environment and resources support learner needs.➢ Designing course materials and other documents such as handouts, manuals and exercises.➢ Preparing the learning environment and resources, including setting up IT equipment where appropriate.➢ Delivering training programs in formal (e.g. a classroom), informal (e.g. floor-walking) or online (e.g. e- learning and webinar) settings.➢ Supporting and coaching learners using learning technologies to deliver skills.➢ Evaluating the effectiveness of training programs and learning outcomes.➢ Liaising with partners (e.g. external course providers, employers, and examining bodies) to fulfill the skills needs of an organization.➢ Developing peer networks to keep abreast of current thinking.➢ Maintaining appropriate records of learner development and resource allocation.

Bengaluru, Karnataka, India

➢ Supporting the sales forecasting process across platforms and fields. ➢ Consolidating weekly forecast data, providing forecast analysis to guide forecasting decisions. Compare historical forecast data to develop trends.➢ Helping to maintain sales results by rep, by platform, account and team and provide OIM FUSION analysis.➢ Being available throughout the shift to incidents from EMEA territory.➢ Perform on special projects and other related duties when required.➢ Help to facilitate and resolve day-to-day sales operations challenges with internal teams albeit compensation issues, Sales Rep issues, deal related issues.➢ Provide assistance for non critical and critical roles as an incident non cloud specialist.➢ Perform ad-hoc sales analysis.➢ Working with large database, Sales representatives and other stake holders.➢ Handle confidential information in a professional, mature manner.➢ Training new candidates in OIM fusion, Forecasting, and business analysis.

Bangalore

➢ Design and develop the circuit with various components.➢ Assist the technical team and test bench design Department.➢ Program and design proper circuits by leading four members group.➢ Analyze and trouble shoot the circuits already made.➢ Explain the circuit and schematic to the higher authority.➢ Creating schematic in orcad and cadence.➢ Programing with MATLAB, VLSI, and Verilog.➢ Other general responsibilities assigned by superiors as needed.

Bangalore Area, India

➢ Receive visitors and employees at designated reception points and guide them to the correct department.➢ Receive and transfer incoming telephone calls and redirect calls to other company offices and affiliates.➢ Receive and distribute memos including the receipt of couriered items financial statements etc.➢ Coordinate the collection and distribution of internal and external mail.➢ Delegate as an acting manager in absence of superintendent office services➢ Advise customers on the requirements for the purchase of office furniture and office equipment, support delivery and installation activities.➢ Attending the management meeting and discuss the routine activities of the office services with project managers.➢ Responsible for the maintenance and cleanliness of all the offices.➢ Contribute day to day operational requirements of office management support services and systems to ensure customer satisfaction