Ashley W. Email & Phone Number

Kirkland, Wa, Us

Channel Impact @ Cisco Systems, Inc.- Define and execute tailored data strategies for up to 30 global programs annually ensuring alignment with program goals, resulting in enhanced clarity of KPIs.- Cultivate collaborative relationships with over 50 internal and external stakeholders, enhancing communication flow and project alignment across diverse teams for a seamless execution of up to 30 unique data strategies annually.- Review and refine reporting dashboards weekly, ensuring seamless data flow for over 175 programs.- Championed the Global Events partnership with Privacy and Legal for over four years, enhancing compliance measures across over 175 programs while ensuring a smooth alignment between event execution and legal requirements.

Crawford Group @ Cisco Systems, Inc.- Partnered with Privacy and Legal to develop a scalable data privacy assessment to mitigate legal risks, ensuring consistent privacy standards across the company and reducing audit preparation time for within Global Events by 20%.- Implemented stakeholder feedback that improved data visualization clarity by 40%, enhancing decision-making processes.- Collaborated with leadership and partners to refine tech stack and API integrations resulting in a 80% improvement in data integrity and a 30% reduction in processing SLAs. - Partnered with leadership to develop a micro training series attended by 20+ multidisciplinary team members bi-weekly.

aap3 inc @ Cisco Systems, Inc.- Delivered tailored data management solutions and advanced analytics to over 50 global industry event stakeholders, enhancing decision-making capabilities and optimizing resource allocation across diverse sectors.- Ensured strict compliance with established guidelines while managing the processing of over 100K customer records while maintaining data integrity and adherence to corporate standards throughout every phase of project lifecycle.

Issaquah, Washington, United States

- Managed insurance claims, verified clinical documentation, and coordinated patient scheduling to optimize provider availability across 8 operatory rooms.- Created targeted email campaigns for prospective patients and generated customized treatment plans to enhance satisfaction and retention.

Palo Alto, California, United States

- Facilitated comprehensive support to new and existing users ensuring high customer satisfaction. Achieved the highest customer satisfaction score, recognized by management.- Identified potential high-volume accounts, collaborating with the sales team on account management strategies. - Influenced the development of policies and procedures to scale a rapidly growing support team.Product Liaison- Compiled and delivered internal training materials for weekly product releases, leading training and feedback sessions for leadership and individual contributors. - Analyzed and presented user and team feedback on product performance, participating in weekly executive meetings and conducting basic product testing to ensure product quality and alignment with user needs.

Anaheim, California, United States

Disney College ProgramAn extraordinary internship offering participants the chance to create and experience the renowned Disney magic. Interns gain valuable skills through educational sessions and hands-on experience in guest-facing roles.