Aswin M Email & Phone Number

Madurai, TN, IN

Coimbatore, Tamil Nadu, India

Post-Adjudication of Claims and Appeals:Handling and resolving provider written inquiries related to the post-adjudication process.Ensuring accurate and timely responses to appeals and claims inquiries.Adjudication of Claims:Processing first-time claims and making necessary adjustments to previously submitted claims.Managing the refund and repayment.

• Worked on a remote internship on building the course curriculum and knowledge presentation on the topic of DigitalMarketing for an online learning platform.
• Designed and framed engaging and interactive learning materials using tools such as live projects and inspiringentrepreneurial stories.
• Managed the social media account of the platform on Instagram and increased the web traffic and users by 12k in 7 months.
• Communicated and collaborated effectively with the supervisor and otherinterns using platforms such as Google meet andZoom.

Tamil Nadu, India

• Collaborated with a seniorteam to perform a daily track on the employees’ performance in a single unit and assist the Teamlead in identifying areas of improvement and providing feedback.
• Performed statistical programming languages such as R and Python to analyze data and create reports on key performanceindicators (KPIs) such as productivity, quality, and customer satisfaction.
• Applied A/B testing to evaluate the effectiveness of different interventions and strategies to enhance employeeperformance.
• Visualized the findings and recommendations to the Team lead and other stakeholders using data visualization tools such asTableau and Power BI.