Aswin Prasannakumar Email & Phone Number

Dubai, United Arab Emirates

1. PEGA Robotics Developer handling different projects and creating RPA and RDA solutions.2. Worked with Web applications, single page applications, windows applications, Databases, BPM applications.3. Expertise on Siebel CRM automation, Bot monitoring, Error handling and scaling bots.4. Has covered Analysis of the entire project, silent installation, deployment and training IT Support.5. Set up VM’s, registered VM’s for RPA, enabled robot manger portal and tracking of robot health and status.6. Supervised API integration between client side and PEGA APP.7. Expertise in process Analysis and Solution document design.

Dubai Internet City

1. Coordinate sales action planning for new product launches and report on results obtained. 2. Prepare and administrate documents based on customer requests and according to the specifications of the technical, sales and commercial sales managers. 3. Partner with marketing, product teams etc. to build, update and maintain effective sales collateral, develop case studies, and formalize proposals and other sales materials. 4. Supporting operations and management in coordinating, managing and analyzing sales and business on 40+ key accounts. 5. Trained new personnel and advised seniors regarding simplification and streamlining of business processes and assist in their implementation. 6. Preparation of tasks and with respect to timeline meet customer SLA. 7. Developing and customizing reports on SAP Business intelligence tool. 8. Monitor the team’s progress, identify shortcomings and propose improvements. 9. Manage Escalated issues & Identify root cause of anomalies; then devise and implement first-time solutions to resolve and ensure non-reoccurrence leading to prompt payment.10. Providing B2B service for the entire corporate customer related queries regarding all the services provided by the company.11. Assisting consultants in automating the entire sales operations process for cost reduction and profit enhanceability.

Kerala

1. Well versed in understanding and analyzing mechanical drawings.2. Solid command of technologies, tools and best practices in designing mechanical equipment using AutoCAD and engineering drawings.3. Assisting in formulating & executing production & manpower schedules/plans for smooth execution of the work at shop floor.4. Co-coordinating fabrication, welding and machining departments in accordance with engineering drawings.5. Arranging materials within scheduled time by adopting innovative methods to reap the best benefits for the company and ensuring delivery within the set time.

Bachelor’S Degree, Mechanical Engineering, First Class Bachelors Degree

Activities and Societies: • Member of student formula racing team “DRUTHA” which participated in SUPRA SAE-INDIA held at Buddh.

High School, Higher Secondary School, • Third Rank Holder In Aisse 2007 In Hyderabad Region. • School Topper In Aisse

Activities and Societies: • Active member of High School Football and Handball Team. • Actively Participated in Science and Art Fairs.High.