Manage, lead, coach and develop Payroll unit supervisors and Payroll team members, providing guidance on workload, priorities, assignments, and performance. Responsible for the development and implementation of payroll operations policies to ensure that the company is in compliance with all state and federal regulation. Project Management Develop and implement multiple projects for Go Live. Implemented cost savings of 10'% by managing all time & labor systems and changing systems midterm. Proactively review and troubleshoot processes; use Excel to develop additional review capabilities. Facilitate training and conduct meetings to inform payroll employees of new developments or workprocedures. Maintains key relationships with internal stakeholders in Finance and Internal Audit. Creating Goal sheet templates and ensuring each employee is clearly communicated goals for the year. Ensuring on-time mid-year reviews. Facilitating the end of year performance appraisal exercise

• Ensured accurate and timely payroll processing and employee payments via home grown payroll system.• Prepare other statutory supplemental exhibits and state specific reporting. • Prepare and submit periodic reports to Regulators on timely manner.• Collaborates with team members to resolve issues and to identify appropriate issues for escalation.• Communicated with clients via phone and email.• Maintained client records and confidentiality