Critical order management on daily based calls, fax, andemails from customers. Documentation and reporting. MS Office, EFT, Invoicing, Remits, Auditing. Troubleshot problems and diagnosed system faults. Trained and mentored employees to maximize teamperformance. Produced high-volume orders to effectively meet customerdemand.Verify and reconcile transaction data to ensure accuracy and completeness.Provide support and assistance to clients or customers regarding transaction inquiries or concerns.Monitor and track transaction activity to detect any unusual or suspicious behavior.Prepare and maintain transaction reports and documentation for audit.Identify and resolve discrepancies or errors in transaction records.Analyze and process financial transactions accurately and efficientlyExecute projects within the Transaction Management strategySupervising and reviewing work performed by analystsMaintaining excellent levels of quality,quantity and customer satisfaction scoresPerforms data entry and research in various systems and toolsExcellent proficiency in Supervend SoftwareEstablish and maintain effective working relationships with colleagues and customers alikeProvide backup support to other team/group members in the performance of job duties as assigned