Information Technology Support Team Lead
Current-Assist with project office IT infrastructure setup and maintenance.-Install and update applications to office and datacenter and project office servers as requested.-Initiate 3rd party vendor support requests if required.-Work under the direction of and with the assistance of corporate IT staff to maintain Internews business systems.-Perform data recovery as needed and implement disaster recovery procedures.-Contribute to documentation related to company… Show more -Assist with project office IT infrastructure setup and maintenance.-Install and update applications to office and datacenter and project office servers as requested.-Initiate 3rd party vendor support requests if required.-Work under the direction of and with the assistance of corporate IT staff to maintain Internews business systems.-Perform data recovery as needed and implement disaster recovery procedures.-Contribute to documentation related to company procedures.-Maintain physical environment for network hardware.-Assists with off-hour emergencies and time sensitive issues when required including those at the data center.-Provide first level support for Internews project office IT infrastructure.-Provide technical support on a daily basis for Internews staff globally.-Monitor and maintain client issues using Spiceworks helpdesk software.-Set-up and configure end user desktop and laptop computers as needed.-Provides support and set-up assistance regarding company mobile phones and other mobile devices. Show less