Levi's Official Store - Yogyakarta, Indonesia Nov 2021 - PresentCustomer ServiceMy job in customer service is to provide complete information about the company's products according to the needs of customers, potential customers, or non-customers.As a CS, I must be able to maintain the image and good name of the company by providing friendly, courteous, and professional service. This image will greatly affect customer loyalty.Handling customer complaints is an unavoidable customer service task. Even though you have done quality control, sometimes there are errors or mistakes in the product. To avoid customers who feel disappointed, you must be able to present solutions to customer complaints.Letravail Coffee - Yogyakarta, Indonesia Jul 2020 - Nov 2021BaristaPromotes coffee consumption by educating customers, selling coffee, preparing and serving a variety of coffee drinks, along with pastries and cookies. Welcomes customers by determining their coffee interests and needs.