Asyraf Halim Email & Phone Number

Identify and pursue new business opportunities within the energy and environmental sectors, focusing on sustainability, waste management, and energy efficiency. Build and maintain strong relationships with potential clients, partners, and stakeholders.Oversee the preparation, submission, and management of tenders, ensuring compliance with client.

Malaysia

Developed and implemented standardized KYC/KYB procedures to ensure compliance with regulatory requirements and enhance due diligence processes, resulting in a 20% reduction in onboarding time and a 15% decrease in error rates.Led a team of KYC analysts in conducting thorough customer due diligence reviews and risk assessments, resulting in a 25% increase.

Selangor, Malaysia

Conducted in-depth investigations into potential violations of sanctions laws and regulations to ensure compliance and mitigate financial risk for the company.Implemented enhanced due diligence procedures to screen transactions and identify potential matches against sanctions lists, resulting in a 20% increase in the detection of high-risk.

Selangor, Malaysia

Conducted Enhanced Due Diligence on high-risk customers to ensure compliance with OFAC regulations and mitigate potential financial risks, resulting in a 20% reduction in compliance breaches and avoidance of regulatory penalties.Collaborated with legal and regulatory affairs teams to analyze and interpret changes in OFAC regulations and sanctions lists.

Selangor, Malaysia

Conducted comprehensive audits of OFAC compliance procedures to identify gaps and vulnerabilities in existing processes, resulting in the implementation of corrective actions, and ensuring full regulatory compliance.Collaborated with cross-functional teams to develop and deliver targeted training programs aimed at enhancing staff awareness and.

Selangor, Malaysia

Developed and implemented an enhanced transaction monitoring system to detect and investigate suspicious financial activities, resulting in a 20% increase in the detection of potentially fraudulent transactions and improved compliance with regulatory requirements.Conducted thorough KYC reviews to ensure compliance with AML regulations and mitigate.

Selangor, Malaysia

Spearheaded cross-departmental collaboration efforts to share fraud intelligence and best practices, resulting in a 50% reduction in response time to emerging fraud threats and a 10% increase in the recovery of funds lost to fraudulent activities.Led the implementation of multi-factor authentication protocols to strengthen account security and prevent.

Kuala Lumpur, Malaysia

Implemented a new call routing system to optimize agent allocation and reduce average wait times by 25%, resulting in improved customer service and satisfaction levels.Developed and conducted comprehensive training programs for call centre agents to enhance product knowledge and customer service skills, leading to a 20% increase in first-call resolution.

Kuala Lumpur, Malaysia

Assisted customers with flight bookings, itinerary changes, and ticket cancellations to ensure a seamless travel experience and resolve inquiries promptly, resulting in increased customer satisfaction ratings and positive feedback.Handled a high volume of inbound calls from customers seeking assistance with flight schedules, baggage allowances, and travel.