Akash Thakur Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

Infrastructure Deployment involves setting up Azure resources like virtual machines, databases, storage accounts, and networking components through Infrastructure as Code (IaC) tools like ARM templates or Terraform.Monitoring and Performance Optimization ensures the health, performance, and cost efficiency of Azure resources using Azure Monitor and other tools, optimizing utilization for optimal performance and cost-effectiveness.Automation and Scripting streamline tasks and… Show more Infrastructure Deployment involves setting up Azure resources like virtual machines, databases, storage accounts, and networking components through Infrastructure as Code (IaC) tools like ARM templates or Terraform.Monitoring and Performance Optimization ensures the health, performance, and cost efficiency of Azure resources using Azure Monitor and other tools, optimizing utilization for optimal performance and cost-effectiveness.Automation and Scripting streamline tasks and deployments through PowerShell, Azure CLI, or similar scripting languages, enhancing operational efficiency.Backup and Disaster Recovery are managed using Azure Backup, Azure Site Recovery, and geo-redundant storage to safeguard data and ensure business continuity.Troubleshooting and Issue Resolution involve investigating and resolving technical issues in Azure environments, collaborating with teams and Microsoft support for timely resolutions.Continuous Integration and Continuous Deployment (CI/CD) are facilitated by implementing Azure DevOps or similar tools for automated software delivery and deployment, ensuring faster and more reliable releases.Documentation and Knowledge Sharing involve documenting designs, configurations, and best practices, and sharing knowledge through wikis, repositories, and team meetings.Capacity Planning and Scaling entails analyzing usage patterns and forecasting resource needs, implementing scaling strategies to accommodate growth and peak loads effectively.Staying Current with Azure Technologies involves self-learning, training, and participation in Azure community events to remain updated on the latest services, features, and best practices.These tasks collectively drive the successful adoption and utilization of Azure cloud services within our organization, enabling efficient and secure achievement of business objectives in the cloud. Show less

Bengaluru, Karnataka, India

Manage customer support experience with Microsoft.Handle case management duties including technical review, triage, and case progression.Troubleshoot and resolve customer Azure subscription and billing issues.Identify cases requiring escalation and create incident management requests.Provide ramp activities for junior engineers and offer technical coaching and mentoring.Drive technical collaboration with Product Engineering teams, Services, and Support.Enhance… Show more Manage customer support experience with Microsoft.Handle case management duties including technical review, triage, and case progression.Troubleshoot and resolve customer Azure subscription and billing issues.Identify cases requiring escalation and create incident management requests.Provide ramp activities for junior engineers and offer technical coaching and mentoring.Drive technical collaboration with Product Engineering teams, Services, and Support.Enhance troubleshooting workflows and develop new troubleshooting guides. Show less

Pune, Maharashtra, India

Technical Operation Engineer proficient in Microsoft Office and SQL. Skilled in optimizing B2B e-commerce operations and SKU planning