Ata Ata Email & Phone Number

London, United Kingdom

Some examples of what I do and achievements:• Manage, empower and inspire the UK eCRM team. Each team member has a personal & professional development plan to enable their growth. • I'm proud that four people that I've hired have gone on to more senior roles within the business.• Employee attrition rate of my hires - very low.• I've developed four apprentices, which has lead them to either further education, employment or starting their own business.• The team's tactics have delivered double digit growth in performance year on year.• I'm the business owner and administrator of the Email Service Provider, Salesforce Marketing Cloud/ExactTarget and the point of contact for technical teams.• A senior decision maker for the Customer Data Platform, Blueconic.• Devising the various strategies needed to add value to the business and create an outstanding customer experience.• Massively increased measurable customer insights, with a small team we built an NPS framework connected to the customer database, with automated emails at various points of the customer lifecycle.• I love coming to work each day; I'm massively excited every day about the opportunities in front us, these are abundant given we work across the entire customer lifecycle!• I thrive in a culture where we are trusted and empowered to make a difference.• Winning various internal and external awards for projects that I've either lead or contributed to.Examples of vendors that I specialise in:• Salesforce Marketing Cloud/Exact Target• Blueconic• Looker

London, United Kingdom

Visualising the email strategy for Simply Business, partners and affiliates to B2B & B2C audiences. Responsible for the ESP, email programs and creating a great customer experience.Working closely with Tech, Content, Customer Service, Product and Sales teams; managing lead generation and nurturing.The project leader in switching to a new ESP to support a growing business and provide a better service to customers.

London, United Kingdom

Current responsibilities:Online specialist for the following products - Employee Savings, MyWorkOffers, Advantages and Edenred Travel. This includes strategy planning, campaign management, email marketing, mobile marketing, content production, client communications, data management, reporting analysis and insight generation. Responsibilities including B2C and B2B marketing.Role:• Campaign management for the eCRM programmes B2C & B2B.• Strong in email marketing, many years of experience across industries.• Customer relationship management maintaining retention rate.• Targeted display advertising.• Broad website knowledge, best practice and successful eCommerce.• Evaluation and insight generation.Examples of achievements: Repeatedly Breaking records in traffic and sales to the eCommerce site. Further personalised and relevant campaigns increasing engagement with thenewsletters. Key role in generating a record number of B2B Childcare Voucher leads and sales.

Project managed website builds and developments, email/sms marketing, PPC, SEO, customer segmentation, online marketing – acquisition, retention.• Managed a team of three top web designers/developers.• Primary contact for many clients such as Coca-Cola, Mosaic Fashion Brands (Shoe Studio Group, Warehouse, Principles, Coast, and Oasis), GLTC, Habitat, Mars and their suppliers and third parties. Consulting clients on their marketing plans.Examples of achievements: Client A - Implemented a campaign that acquired over 20,000 entries in two weeks, capturing personal details and consent for communication. Client B - Increased web traffic and sales over a 3 month drive. Client C - Planned 3 customer newsletters each with a different offer that fed back valuable data about shopping habits which orchestrated a successful email marketing plan for on-going months. Client D - Designed an email that promoted a launch of an online sale and within 48 hours, sales recorded over £178K.• Proven experience demonstrating patience and good listening skills when dealing with difficult clients and sensitive issues.• Increased technical understanding of online marketing through close working relationships with web developers.• Represented the company in a front line role handling clients in a professional and reliable manner by email, over the phone and in person.• My clients knew me for my determination and willingness to “go the extra mile” in order to achieve results.

Self-generated sales meetings with all types of companies which gave me a broad knowledge of online marketing as I investigated each case in great detail to identify opportunities.• Organised and set up RedEye’s regular educational seminars (online marketing subjects). Speakers such as Jim Sterne, Ashley Friedlein, Mike Grehan. The seminars were great for my personal learning from the finest experts in the industry.• Generated leads and built rapport with many companies by telephone and email.

Liaised and managed the home workers and gathered the information from their research. Constructed and sold one-off bespoke website reports using the data.• Visiting and presenting the company’s services to eCommerce managers of several companies.• Reviewing and rating financial and utility websites.

Diploma In Direct And Digital Marketing (Dip Idm), 2012 Part-Time

The Diploma in Direct and Digital Marketing has been developed for marketers to learn how to engage and develop new customers, create.

Ba (Hons) In Marketing With E-Commerce, Marketing, Ecommerce

Activities and Societies: Subjects include; CRM, communication, mathematics, business in context, economics, consumer buyer behaviour.

Double Award Avce Business, Business

Education record

Education record