• Assist businesses in adopting and implementing digital technologies and strategies to improve their operations, enhance efficiency, and unlock new opportunities for growth.• Understand client’s unique needs and challenges, then develop customized plans and solutions to digitalize their processes, systems, and services.• Research and development for all new technologies that can help the company to grow.• Plan, organize, and direct the completion of projects, while ensuring these projects are on time and on budget.- Tech experience / IT Skills Frontend: HTML, CSS (intermediate level)Backend: Headless CMS (Strapi, WordPress…), Docker, automated backups. Mobile: Flutter (intermediate level)Servers: SSH, Nginx, Apache, phpMyAdmin, Cpanel, Docker.Database: MSSQL, PostgreSQL, MySQL. Messaging Systems: MQTT, Mosquitto broker. Linux Environments: Ubuntu, system configuration and performance tuning.Version Control: Git, GitHub, Gitlab, bitbucket. Project Management: JIRA, Confluence.Adobe tools: Adobe illustrator, Adobe photoshop, Adobe xd. AI Tools: Poe by Quora, Davinci (open AI model), Llama, self-hosted AI tools

• Fully master of WordPress to provide the best design, SEO, security, and speed• Create an e-commerce store.• Deliver quality commercial websites that met coding standards and cross-browser compatibilities.Tech experience / IT Skills Frontend: HTML, CSSBackend: WordPress Admin panel, Database: MySQL Hosting ManagementVPS/VDS contro

• Analyze existing systems to identify areas for improvement.• Perform routine maintenance on software and hardware.• Ensure that all systems and programs are carefully documented.• Analyze costs and benefits.• Implement new systems by choosing and configuring hardware and software.• System upgrades and fixing errors.Tech Experience / IT Skills Technical supportSoftware: services, testing, installation, debugging, training, Analysis.Hardware: Installation, maintenance, quality assurance. Office tools: Excel, word, PowerPoint, outlookOther tools: Photoshop, Canva, VistaCreate, Photopea

• Support and help our customers with their Tech-related questions• Contacting potential or existing customers to inform them about a product or a service.• Enter and update customers information in the database.

• Manage large amounts of incoming calls.• Follow communication procedures, guidelines, and policies.• Handle complaints and provide appropriate solutions and alternatives within the time limits. • Recommend potential products or services to management by collecting customer information and analyzing customers’ needs.