Atanas Vasilev, Pmp, Pmi-Acp, Itil, Lssbb Email & Phone Number

Springfield, Va, Us

• Established and led a managed services provider company, overseeing all businessoperations and personally managing IT service delivery.• Successfully onboarded multiple clients within the first six months, ensuring satisfactionthrough tailored solutions and exemplary service.• Engaged directly in IT consulting, managed services, end-user support, cloudcomputing, cybersecurity, web design, and development projects to ensure top-tierresults.• Drives business expansion by devising and implementing strategic plans to optimizeresources, capitalize on market trends, and maximize profitability.• Stays informed about the latest IT industry trends and technologies, utilizing expertiseto pioneer innovative service offerings, establish the company as a visionary, and gain acompetitive edge in the market.

Germantown, Md, Us

• Led five teams of project managers, business analysts, system engineers, and developers in the successful delivery of a technology portfolio of 70+ projects per year, ensuring alignment with strategic objectives and business requirements. • Developed and implemented project management methodologies, tools, and processes to improve project delivery efficiency and effectiveness.• Fostered a culture of continuous improvement by identifying areas for enhancement and implementing best practices in People Management, Project Management, IT Service Management, and Performance Management - such as OKRs, to drive efficiency and quality.• In charge of quarterly and yearly resource and budget forecasting. • Managed project budgets, timelines, and resources, monitoring progress and implementing corrective actions as necessary.• Successfully delivered projects within budget and schedule, achieving high client satisfaction and repeat business opportunities. Proven track record of 95% on-time and on-budget project delivery.• Developed and maintained strong relationships with clients, vendors, and key stakeholders to facilitate project success and business growth.

Alexandria, Virginia, Us

Technical lead expert and agile coach providing leadership and direction to the IT staff and C-Level on all IT-related tasks and projects.• Introduced the principles of Scrum, facilitated key meetings, and challenged the teams to innovate.• Streamlined IT Project Portfolio, processes, and procedures• Experience leading, as a Program Manager, in a hybrid environment, using Scrum/Kanban/PMP methodologies.• Created and owned the project strategy, features, timeline, and user stories; managed and refined the overall project backlog, and planning roadmap.• Managed IT-Budget of $500.000+• Re-engineered all IT processes to follow the ITIL 4 ITSM standard.• Further developed and maintained hybrid IT infrastructure in compliance with HIPAA and GDPR.

Principal strategist of IT Change management, including hiring and training IT staff, project management, and IT infrastructure management. Manager and technical lead for all IT-related projects. Led multiple successful global initiatives:• Evaluated and optimized all outsourced and outdated IT projects and services, resulting in a 15% budget decrease• Designed Agile process, project, and knowledge management systems, using Atlassian products Jira, Confluence, and Crowd• Hired and trained a successful IT operations team of three full-time staff members• Led the Implementation of an Identity and Access Management System for MWF’s ten global sites• Designed new hybrid IT infrastructure, addressing missing critical functionalities, such as real-time monitoring, high availability, backup, disaster recovery, and business continuity, based on Veeam and AWS S3/Glacier• Defined a 2-year strategic on-budget implementation plan

• Worked with Head of IT on local technology infrastructure projects• Built IT vendor relations, including developing a strong relationship with Microsoft Germany to make JTL Software a Microsoft Certified Partner• Negotiated terms of conditions with IT partnerships and collaborated with Procurement to lower costs and review contracts• Led team of 4-8 full-time staff in all technical aspects for 2 years, supporting 24x7 operations• Performed and evaluated IT security risk assessment of subcontractors• Implemented relocation of a branch office’s IT equipment to a new building with no downtime• Managed heterogeneous (Linux, Windows, Mac) network of 250 servers and 200 workstations in 4 remote offices and 2 data centers

• Technical Consultant to various businesses in Cologne/Bonn area on Systems Architecture, System Engineering, IT Security, and web design.• Designed and developed company website, including SEO for HiKom-Consult UG, Niederkassel, Germany• Conducted network and IT infrastructure optimization for AEC Eisele Consulting, Cologne, Germany• Designed, developed, and implemented company website, including SEO optimization, for Glen Goldberg, Bonn, Germany• Built and managed IT infrastructure for various Small And Midsize Business

• Introduced and implemented OTRS ticketing system to track incidents• Implemented a game-changing feature, Outlook Anywhere, on MS Exchange 2007 server• Led all Tier 1, 2, and 3 support for all IT Infrastructure: Desktop, Server, Telecom/VC, Network, Business Applications, Remote Support, and Mobile Device Management• Maintained Windows NT servers, including Windows NT Primary Domain Controller• Managed the phone and voicemail system

• Troubleshot and resolved Tier 1 network issues and escalated Tier 2 and 3 issues for quick resolution• Repaired hardware - network printers, workstations, and IP Phones and installed software for external clients