Acer onsite warranty/non-warranty repair. Computer hardware replacement. Software installation. Network imaging. Training/Preparing technicians for field work. Relationship management.

 Technical knowledge of PC hardware and software Sound troubleshooting Customer service Desktop support field, repairing and providing support for computers along with networks in both home and office environments High end customize build of PC Apple repair hardware and software Android and Tablet repairs Retail sales

 Hardware (Laptops, PCs, Servers) & software fault diagnosis, repair and installation. Manage & prioritize tasks. High Customer Focus. Windows operating systems installation, recovery, setup of all current versions. Repair, substitution or replacement of faulty hardware as necessary Repair, installation, re-installation or reprogram of software as necessary Backup of data as necessary in order to restore functionality Provide technical documentation and/or materials upon request or as necessary Installing physical equipment on, under or above workstations, server rooms and/or specifically designed furniture Professional and personal working environment. Analyze configuration and performance problems with desktop, laptop computers. Utilize specialized, proprietary diagnostic tool sets to enable hardware and software functionality. Knowledgeable of all current Windows operating systems. Windows installation and configuration. Network setup and troubleshooting Quick learner, complete certifications in a timely manner Strong customer service skills  Confirmation and Follow-up calls to clients as necessary

 Computer and laptop repair Strip down and rebuild laptops and PC's and replace various hardware components Specific manufacturer's certifications in HP Microsoft software configuration / installation and re-imaging Diagnostic and troubleshooting Manage time efficiently in a busy environment Ability to follow internal & client procedures LAN & wireless networks Professional presentation