Anna Taylor Email & Phone Number

St. Cloud, MN, US

St. Cloud, Minnesota Area

• I was not working here Oct 2021 to July 2024**For this role I am a certified MNsure Navigator with Mid-Minnesota Legal Aid, a non-profit organization that provides free legal help and representation to low-income.
• Meet with clients (individuals and families) to help them successfully enroll in the MNsure Health Insurance Marketplace, both by phone and at various outreach sites in central Minnesota.
• Inform clients of the various healthcare programs available to them.
• Provide follow-up assistance for clients who are having issues receiving their health insurance cards, paying a premium, or submitting a requested verification to the proper agency.
• Work with a seven (7) member navigator team to brainstorm solutions to clients’ issues, such a system glitches or complex family situations.
• Present a series of Facebook Live videos on various topics related to MNsure and MN Public Health Insurance Programs.

Waite Park, Minnesota, United States

• Created and tracked building maintenance payment requests for 5 locations
• Designed program advertisement flyers in Canva
• Provided professional, courteous customer service at the front desk and for incoming calls
• Maintained inventory of general office supplies and complete supply order requests
• Monitored and distributed incoming mail, faxes, general emails and voicemails to appropriate parties
• Prepared outgoing mail, including preparation/coordination of bulk mailing projects

Berea College

• Student office assistant working 10 hours a week for the Education Abroad Adviser at Berea College.
• Maintained and prepared the Center’s annual report
• Assisted students with the education abroad application processes, took passport photos, and resolved general questions
• Reviewed education abroad applications before they were sent to the scholarship committees
• Worked with four other team members to execute two (2) EA Fairs for over 200 students and providers

Berea, KY

• Working as an office assistant/translator for the Hispanic Outreach Project, a student-run program based at Berea College.
• Translated newsletters, flyers, and applications from English to Spanish for Berea College programs and community partners
• Facilitated a weekly Spanish conversation event for 3-7 college students (two semesters)
• Promoted HOP programs at four (4) CELTS volunteer/service learning information fairs

Berea College, Berea, KY

• Wove hundreds of placemats and baby blankets in a production setting that were sold all over the United States
• Helped warp and beam looms
• Interacted with visitors, answering their questions and explaining the processes of weaving and the history of Berea College
• Assisted with the annual raw materials inventory

Berea, KY

• Worked with the Berea Festival Dancers (local high school youth dance club) to help organize and facilitate a 20 day summer performance tour across the western US and parts of Canada
• Compiled and organized all the required forms and documents for 50 participants
• Managed the trip expense report

Bachelor’S Degree, Spanish Language And Literature, Summa Cum Laude

Activities and Societies: Berea College Country Dancers, Phi Kappa PhiMinor in Business Management Berea College Country Dancers club.

Study Abroad, Spanish Language And Literature

Study abroad program in Segovia, Spain, from January to April 2015. While there I took classes in conversational Spanish, Spanish.