Alison Taylor

Alison Taylor Email and Phone Number

CRM Strategist | Customer Journey Expert | Discovering Actionable Insights @ Dell Technologies
Salt Lake City, UT, US
Alison Taylor's Location
Salt Lake City Metropolitan Area, United States, United States
Alison Taylor's Contact Details
About Alison Taylor

WHO I AM:I am a solutions-based CRM professional delivering business to business and consumer marketing expertise, along with an unsurpassed focus on analytics, metrics and data management to organizations seeking an award-winning, self-motivated professional who can communicate strategies and tactics to all stakeholders leading to exceptional bottom-line results. I am prepared to apply these skills in a fast paced & productive atmosphere. WHAT I DO:Through the use of expert level integrated CRM methodologies I provide overall leadership, analysis, and direction to marketing teams in order to maximize customer loyalty and profitability via retention, reactivation, acquisition, up- and cross-sell promotional and segmentation strategies. Some highlights of my skills include:--20+ years of progressive professional growth in CRM, traditional, and digital marketing - including direct mail, email, affiliate, SMS, outbound telemarketing, TV/Print/Radio, paid search, SEO and social--Award-winning professional in the areas of Leadership, Passion, Winning Together, and Unity with proven success as a senior CRM marketing strategist--Solid experience in the design and implementation of new metrics and analyses for understanding customer behavior and incentivizing changeMY SPECIALTIES:CRM | Digital marketing | Media planning | Lead generation | Segmentation/lead scoring | Salesforce.com | Direct mail | Email | List acquisition | Data management | Print production | Database integration | Product analysis | Integrated Marketing Strategy | Customer Journey mapping | Pricing/forecasting analysis | Direct response marketing | Campaign analysis/optimization | Client needs assessment | Customer acquisition and retention | Customer base analysis | Direct mail campaign execution | Offer development | ROI ImprovementI am an open networker, so if you'd like to connect, reach out at ATAYLOR seven two five at Gee Mail dot com.

Alison Taylor's Current Company Details
Dell Technologies

Dell Technologies

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CRM Strategist | Customer Journey Expert | Discovering Actionable Insights
Salt Lake City, UT, US
Employees:
128606
Alison Taylor Work Experience Details
  • Dell Technologies
    Dell Technologies
    Salt Lake City, Ut, Us
  • Dell Technologies
    Consumer Retention Strategy Lead
    Dell Technologies Nov 2021 - Present
    Round Rock, Texas, Us
    Drive retention, referral and loyalty in the Global Consumer segment for Dell.com.
  • Dell Technologies
    Sr. Advisor, Crm Contact Strategy - Dell.Com
    Dell Technologies Oct 2019 - Oct 2021
    Round Rock, Texas, Us
    Contact strategy, execution, and analysis of direct mail, catalog, email, digital, CRM/lifecycle management, trigger, and outbound telemarketing campaigns for Dell.com Consumer (North America) and Small Business (US) segments.
  • Dell Technologies
    Advisor, Crm Contact Strategy - Dell.Com
    Dell Technologies Sep 2017 - Oct 2019
    Round Rock, Texas, Us
  • Deseret Book
    Director, Crm And Promotions
    Deseret Book Nov 2016 - Jun 2017
    Salt Lake City, Ut, Us
    Led team in charge of building campaigns that measurably change customer behavior for 43 locations. Leverage premium loyalty program to generate incremental sales improvement. Oversight of integrated marketing communication strategies in cooperation with creative, digital marketing, event/promotion planners, and print/catalog/media.• o Initiated the customer journey mapping processo Proposed and created customer-centric KPIs to dimension and monitor ongoing health of customer baseo Redefined channel and store of loyalty ruleso Crafted and executed a location-specific social media strategyo Recruited a 700-member Customer Advisory Board for obtaining specific product and promotion insightso Designed and executed the first true stealth promotion for bricks and mortar stores using social/emailo Redesigned promotional planning and execution calendar/process to avoid last-minute rework and streamline POS signage/VMP
  • Hirevue
    Sales Analyst
    Hirevue Sep 2015 - Aug 2016
    South Jordan, Utah, Us
    Using SalesForce and Hubspot data in conjunction with other sources to empirically measure and optimize the sales funnel, leading to increasingly accurate forecasts and providing critical customer insights.Administer and assess the impact of a multi-role, multifaceted sales compensation plan.Gain understanding and quantify the impact of marketing activities on the sales process.
  • Helix Education
    Marketing Strategist
    Helix Education 2009 - 2015
    Salt Lake City, Utah, Us
    Providing multichannel strategic insights and recommendations to postsecondary educational institutions. Parse large amounts of data from multiple sources to find critical insights and drive allocation decisions for annual marketing budgets from $500K-$20MM. Forecast marketing campaign performance and assess performance against benchmarks. Identify out-of-the-box opportunities within customer inquiry pools.
  • Helix Education
    Media Director
    Helix Education 2006 - 2009
    Salt Lake City, Utah, Us
    Response media strategic lead for an advertising agency offering lead generation expertise and execution to its clients in the post secondary education vertical. Overseeing direct mail lead generation and nurturing campaigns from 25K - 1.5MM circulation. Led a team of ~30 awesome associates.
  • Supervalu
    Crm Direct Mail Manager, Corporate Marketing
    Supervalu 2003 - 2006
    Eden Prairie, Mn, Us
    Created CRM/promotional strategy and executed direct mail traffic driving/loyalty building campaigns using coupon incentives. Monthly volume 3.5-10MM. Revised and improved segmentation/offer strategy to deliver 30% increase in profit. Launched loyalty card in a 75 store region including all store-based promotions, training, and procuring/producing all POS materials to support the launch.
  • Greatdirectmarketer.Com Consulting
    Crm Consultant
    Greatdirectmarketer.Com Consulting 2002 - 2003
    Provided comprehensive CRM data-based/direct marketing and loyalty consulting services to B2B/C clients. Included sales/ROAS forecasts for catalog mailings.
  • Alliance Data Systems
    Account Manager, Crm
    Alliance Data Systems 1997 - 2002
    Columbus, Ohio, Us
    Provided strategic consulting and tactical CRM/direct marketing execution services as the account team leader for 7 specialty retail clients, including Express, Limited, Limited Too,Bath & Body Works, Victoria's Secret, Structure, and Lane Bryant. Created KPIs and other analyses to measure leading indicators of customer and brand loyalty. Mailing circulation managed: 300M-10MM per campaign, totaling 75-130MM annual contacts; 40% external prospects. Included credit card reissue campaigns. Up to seven direct reports.

Alison Taylor Skills

Direct Marketing Lead Generation Marketing Strategy Analytics Segmentation Direct Mail Marketing Strategy Crm Salesforce.com Software As A Service Ppc E Commerce Email Marketing Database Marketing Management Digital Marketing Strategic Planning Analysis Integrated Marketing Online Advertising B2b Marketing Account Management Multi Channel Marketing Direct Response Leadership Interactive Marketing Retail Budgets Online Marketing Creative Direction Online Lead Generation Affiliate Marketing Market Analysis Social Media Excel Sem Customer Acquisition Forecasting Creative Development Consumer Insights Media Planning Brand Development Team Building Negotiation Media Buying Data Analysis Mobile Marketing Search Engine Marketing Customer Relationship Management

Alison Taylor Education Details

  • Ucla
    Ucla
    Educational Psychology
  • University Of Kentucky
    University Of Kentucky
    Higher Education
  • University Of Kentucky
    University Of Kentucky
    Home Economics/Nutrition

Frequently Asked Questions about Alison Taylor

What company does Alison Taylor work for?

Alison Taylor works for Dell Technologies

What is Alison Taylor's role at the current company?

Alison Taylor's current role is CRM Strategist | Customer Journey Expert | Discovering Actionable Insights.

What is Alison Taylor's email address?

Alison Taylor's email address is at****@****ion.com

What is Alison Taylor's direct phone number?

Alison Taylor's direct phone number is +180152*****

What schools did Alison Taylor attend?

Alison Taylor attended Ucla, University Of Kentucky, University Of Kentucky.

What are some of Alison Taylor's interests?

Alison Taylor has interest in Children, Education, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture, Health.

What skills is Alison Taylor known for?

Alison Taylor has skills like Direct Marketing, Lead Generation, Marketing Strategy, Analytics, Segmentation, Direct Mail, Marketing, Strategy, Crm, Salesforce.com, Software As A Service, Ppc.

Who are Alison Taylor's colleagues?

Alison Taylor's colleagues are Tiasia Williams, Michael Gonzalez, David Atkinson, Anurag K., Julia Mills, Daniel Bitter, Bernd Hesse.

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