Responsibilities: Server Operating Systems: Windows 2003 – 2012 R2 at VMware environment with VEEM backup system. Active Directory User management, DHCP, DNS, WSUS, WDS, File Sharing, Print Management, Group Policies management and Exchange Server Administration : 2003, 2010 Troubleshooting, configuration, database administration, and repair for server, network, infrastructure, Data Center, email, file shares, and other infrastructure issues. Troubleshoot and respond to service desk tickets for software and hardware issues, including remote support of PC’s and peripherals in a networked environment. Offered Help Desk support to Hundreds of users worldwide, earning reputation for complex problem resolution and professionalism Provided technical solutions and investigated alternative methods for solving problem Installation, Maintenance and Licensing of Autodesk, Bentley and Tekla products. Performed daily duties including answering internal support calls, Data Center walkthroughs, system health checks and event notification Configured, imaged, deployed, and integrated new equipment into the environment. Deploy new equipment and install applications, which enable the customer to perform their job function on updated equipment which leads to higher work output.

Responsibilities: Provide system administration services, including configuring servers and applications, system monitoring, problem resolution and advising on backup and recovery procedures.  MS WIN SERVER 2012 R2 installation and AD, DHCP & DNS Setup. Integrate existing Office 365 with AD. File and folder share and define user access level. Build desktops and laptops in readiness for rollout  Provide break/fix assistance to helpdesk staff for networked systems including servers and desktops and Perform file backup and restore operations on servers Troubleshoot networks and systems, identify and correct malfunctions and other operational problems.  Work on a number of projects to update ICT systems and services, Key Achievements/project: HP/ Alcoa MFP Project (Booragoon Head Office, Pinjarra, Kwinana, Willowdale Mine, Wagerup Refinery and Huntly McCoy) WorldMark (System Engineer): o Physical, Virtual and Cloud server build engineer for Windows 2012 R2, Windows 2008 R2 and Red Hat Enterprise Linux systemso VM server deployment with VMWarevCenter Version 5.1.0o Deployment of Physical environment on HP BladeSystem c7000 Enclosures.o Perform patch management via System Center Configuration Managero Perform system monitoring with HP System Insight Managero Automate processes using PowerShell and Batch Advance Solution (Snr Engineer)o Replacing a NAS Storage Deviceo 600GB Data to be Transferredo AD, DHCP and DNS Setup Win 2012R2o 20 User Profiles – including migrating Current Local Profile Datao Network and Connect Existing 15 Machineso MFP to be setup – Existing Equipmento integrate existing Office 365 with AD King Wood &Mallesons (KWM) : Support Engineer (iPhone 6 & Surface Pro role out) UGL WIN7 Refresh project EDI Downer Windows 7 Project and MS Office 2010 project  Pepsi Co desktops and laptops rollout project

Responsibilities: Monitoring network performance to determine whether adjustments need to be made Installing, configuration and troubleshooting network routers, switches, load balancers, and security devices. Assisting the IT department with various IT-related upgrades, projects, and tasks. Quickly responding to network outages. Participating in Team Meetings as required. Provide technical leader-ship. Communicating technical information to IT staff members. Performing server backups and maintaining offsite tape storage. Resolving network related issues in a timely manner. Performing configurations backups and disaster recovery operations. Documenting network configuration and operational procedures. Rebuild PCs as a result of hardware or software failure, including the restoration of image and user data, where available. Restore data to the swapped Desktop from the central Server storageKey achievements/project: Common Wealth Bank Server and Workstation relocation project :  Bank West HP support & service roles including desktop rollout.  Elder Mandurah HP Network Deploy project  COMPASS GROUP (Australia) PTY LIMITED Desktop Rollout project Amexrican Express HP Wintel Support project UniSuper Management Pty Ltd Wintel Support Project HP CBA SHED Desktop Rollout project

 Design, administer, and support systems, networks, and application infrastructure (e.g. LAN/WAN, firewalls, routers, systems security, global email systems, ERP etc.) Dedicate to the uptime and successful throughput of information for all client focused application and underpinning systems based upon service level and operating level agreements Responsible for supporting Branch offices and Partner Offices(AD, Exchange, Backups) Configuring, monitoring and troubleshooting of Juniper WAN Accelerator and Juniper firewall in the Branch and Partner offices. Configure, monitor, maintain and troubleshoot Exchange server and associated technologies for Email data transport (Anti-SPAM, DNS, SMTP) and OWA (Outlook Web Access). Monitor, administrate, troubleshoot, and manage infrastructure based systems Coach and mentor other technical resources, perform systems reviews, and assess systems procedures to ensure adherence to establish standards Responsible for managing backups in accordance with the disaster recovery plan. Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems.

Key Responsible person in IT & MIS department(Prepare Budget, Requirement analysis, Inventory management etc.).Design, maintain and troubleshot the server (Linux, Windows 2003 Exchange server, Windows 2000 server, MS SQL Server etc.)Maintain and modify (customized) the different feature of Shipping Software Softship(www.softship.com). Toubleshot remotely all the problems of branch offices and agent offices which are located in various locations (different countries). Make training for the user of the employee of operation, equipment control, line control, CMC and Accounts & Finance Department of different branches.Plan, Design, implement and customized ERP solution EXACT Globe for windows (www.exactsoftware.com).Manage traffic & VPN (Dhaka – Chittagong-Singapore), set firewall and configure authentication by Cisco switch and router.Implement TCP/IP protocol and its associate different routing protocol.Frame Relay (VLAN-PVC) network with CISCO Device within different offices.

Supervise and Inspect the Installation Modification and Testing of software, Hardware and related Network & Communication Equipment.Supervise the work of technologists and technicians and other Engineering employees.Design, Configure and Maintain point-to point & point-to-multipoint Wireless (Radio Link) Communication between City campuses to Kumira campuses.Project analysis & implement, such as Web-based library software, Account Software, Inventory control etc.Manage an integrated voice communication with VOIP, PABX and mobile system. SAP Basis administration.

Maintain Server & Network as a system Administrator Plan, Design and implement customized software Tally for Account and Finance Division.Develop software for trading department(Visual Basic 6- Desktop & Distribution method and SQL Server database)Troubleshoot computer (workstation) and printer.