Hi đ, my name is Atchra Y. Turner, and I'm a results-oriented and problem solving individual with over 5+ years of commensurate experience in data analysis, client support, project management, and strategic planning to enhance team workflows and encourage growth.Areas of Expertise: âď¸ Business Discoveryâď¸ Technical Discoveryâď¸ Value Based Sellingâď¸ Customer Success & Satisfactionâď¸ Human Resourcesâď¸ Client Retentionâď¸ B2B, Sales Strategyâď¸ Risk Mitigationâď¸ Account Expansionâď¸ Market Researchâď¸ Training & Onboardingâď¸ Administrative Supportâď¸ Cultural Competencyâď¸ Verbal & Written Communicationâď¸ Data Entry, 75 WPMâď¸ Microsoft Office Suite, G-Suiteâď¸ Salesforce, SQL, CRMâď¸ Software Demonstrationsâď¸ PreSales For more information about my experience and goals, please feel free to connect with me here on LinkedIn or send me an email:Atchra Y. Turneratchrayturner@gmail.com
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Customer Success ManagerEdgeUnited States -
MemberSistas In Sales Jul 2023 - Present -
Sr. Business Development RepresentativeEyerate Apr 2023 - Present*Thriving in a high-energy, fast paced team environment, maintaining high activity levels to ensure maximum outreach and lead generation. * Displaying a keen aptitude for problem solving and stay ahead of industry trends, enabling the identification of new business opportunities. *Closely collaborates with leadership to implement innovative strategies and tools for pipeline growth.* Demonstrating exceptional communication and presentation skills, effectively conveying the value proposition to clients at all organizational levels. -
TraineeRamped Aug 2021 - PresentProcessed a relentess passion for personal development, having accquired 20 new skills to enhance prospecting, communication, and sales techniques. Quickly adapted to dynamic environments, leveraging proficiency in cutting- edge software tools to optimize lead generation with 80% conversion. -
Business Development RepresentativeSendoso Apr 2022 - Feb 2023⢠Cultivated and maintains strong and trusted working relationships with professionals within technology sales⢠Runs weekly/monthly/quarterly reviews and gathers customer feedback that informs team decisions⢠Educates new hires on cold calling and policy using patience & professionalism to verify understanding⢠Develops an understanding of Sales Terminology, Org Structure, Ideal Customer Profile, and Buyer Persona⢠Acts as a trusted advisor to customers by enabling them to use services to achieve their business objectives⢠Conducted regular research and synthesizes information for leadership to inform organizational development and business discovery -
Sales Development RepresentativeSendoso Nov 2021 - Apr 2022⢠Helps manage and expand accounts with cross-functional teams to deliver SLAs & maintain standards⢠Collaborates with the sales team to identify pain points and internal/external opportunities for growth⢠Develops skills like prospecting methodologies, outreach techniques, and qualifying frameworks⢠Performs thorough account investigations into known customer-facing issues to find solutions with mgmt.⢠Learns and utilizes various sales technologies including Salesforce, Outreach, and LinkedIn Sales Navigator⢠Partners with customers to understand operational and technical issues and advocates for efficient solutions -
Human Resources DirectorFkdurce Enterprises, Llc 2019 - 2022Dupont, Washington, United States⢠Built and developed the Human Resources functions to establish and maintain a cohesive workflow⢠Supervised operations and coordinated events for all team members and 25+ established clients⢠Collaborated with Senior Management on reform and strategized ways to improve client experience⢠Oversaw projects and meetings to engage employees, make improvements and analyze performance⢠Generates quantitative and qualitative data reports to examine team performance and results⢠Serves as an advocate for staff, helping to identify and resolve conflicts and avoid any escalations
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CounselorGoodgirlfriends Mental Health 2018 - 2022Lakewood, Washington, United States⢠Drove relationships and engagement with clients to build a rapport to implement educational services⢠Generated and managed weekly appointments and managed correspondence with more than 300+ clients⢠Created an effective feedback loop between operations, clients, family members, and external stakeholders⢠Analyzed data and used findings to streamline processes & identify areas to improve client experience⢠Showcased the skills to interact with clients from diverse cultures/backgrounds and offer a great experience⢠Developed, prepared, and presented status, risk, and resources when reporting to leading managers
Atchra Y T. Education Details
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Psychology
Frequently Asked Questions about Atchra Y T.
What company does Atchra Y T. work for?
Atchra Y T. works for Edge
What is Atchra Y T.'s role at the current company?
Atchra Y T.'s current role is Customer Success Manager.
What schools did Atchra Y T. attend?
Atchra Y T. attended Tacoma Community College.
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