Proven program manager, strategic thinker and coach. I work in undefined problem spaces to identify viable, sustainable solutions and develop the path to implementation. Policy expert for UAS Traffic Management (UTM) in the United States, developing processes for the FAA to evaluate and recognize services. Leading first-ever efforts for UTM industry self-governance, and driving strategic alignment on standards priorities across the sector. Expert at change management, agile principles, and capturing diverse user and customer requirements. I was previously an air traffic controller for more than 7 years, including at SFO Tower, where I lead our transition to STARS radar and stress-tested a prototype electronic flight strips system. I was also responsible for facility quality assurance, preliminary safety event reviews and building training curricula.