Atef Eisawy Email & Phone Number

Cairo, Egypt

Giza, Al Jizah, Egypt

Analyze customer requirement to ensure better contribution to development of networking tools.- Maintain all telecommunication tools and accessories such as servers and switches.- Install, configure and provide support to all networking accessories in different workstations.- Identify and resolve all hardware related problem for better performance and detect issues for networking strategies.- Monitor systems to oversee firewall and other network related improvement… Show more Analyze customer requirement to ensure better contribution to development of networking tools.- Maintain all telecommunication tools and accessories such as servers and switches.- Install, configure and provide support to all networking accessories in different workstations.- Identify and resolve all hardware related problem for better performance and detect issues for networking strategies.- Monitor systems to oversee firewall and other network related improvement processes.- Ensure networking stability and monitor all work regularly.- Prepare and maintain networking documentation network and cabling layouts.- Assist to set up phone base and configuration of various network..- Maintain an inventory of IT property and assets.- Collect all data in more organized way to ensure better IT documentation process.- Maintain modern techniques and methods in computer firms Show less

Cairo, Egypt

- Maintain problem documentations and their resolution procedures for referenceprocedures.- Plan and complete daily assigned tasks within deadlines.- Maintain confidentiality and security of company documents and customers.- Report system downtime and performance issues to Manager.- Ensure to follow standard operating procedures and meet service level agreements.- Install, configure and maintain software and hardware systems.- Assist in development and enhancement of IT… Show more - Maintain problem documentations and their resolution procedures for referenceprocedures.- Plan and complete daily assigned tasks within deadlines.- Maintain confidentiality and security of company documents and customers.- Report system downtime and performance issues to Manager.- Ensure to follow standard operating procedures and meet service level agreements.- Install, configure and maintain software and hardware systems.- Assist in development and enhancement of IT systems.- Assess potential risks and technical challenges and prepare appropriate mitigation plans.- Conduct IT related trainings to new hires, users and technical teams as needed.- Analyze system issues and provide resolutions.- Recommend process improvements to ensure system reliability, scalability, security, integrity and performance. Show less

Saudi Arabia

- Maintain problem documentations and their resolution procedures for reference procedures.- Plan and complete daily assigned tasks within deadlines.- Maintain confidentiality and security of company documents and customers.- Report system downtime and performance issues to Manager.- Ensure to follow standard operating procedures and meet service level agreements.- Install, configure and maintain software and hardware systems.- Assist in development and enhancement of IT… Show more - Maintain problem documentations and their resolution procedures for reference procedures.- Plan and complete daily assigned tasks within deadlines.- Maintain confidentiality and security of company documents and customers.- Report system downtime and performance issues to Manager.- Ensure to follow standard operating procedures and meet service level agreements.- Install, configure and maintain software and hardware systems.- Assist in development and enhancement of IT systems.- Assess potential risks and technical challenges and prepare appropriate mitigation plans.- Conduct IT related trainings to new hires, users and technical teams as needed.- Analyze system issues and provide resolutions.- Recommend process improvements to ensure system reliability, scalability, security, integrityand performance.- Work in compliance with department safety and quality standards. Show less

Cairo, Egypt

- Installing and configuring computer hardware operating systems and applications;- Monitoring and maintaining computer systems and networks;- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;- Providing support, including procedural documentation and relevant reports;- Following… Show more - Installing and configuring computer hardware operating systems and applications;- Monitoring and maintaining computer systems and networks;- Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues;- Troubleshooting system and network problems and diagnosing and solving hardware or software faults;- Providing support, including procedural documentation and relevant reports;- Following diagrams and written instructions to repair a fault or set up a system;- Supporting the roll-out of new applications;- Setting up new users' accounts and profiles and dealing with password issues;- Working continuously on a task until completion (or referral to third parties, if appropriate);- Managing many open cases at one time;- Rapidly establishing a good working relationship with customers and other professionals, such as software developers;- Testing and evaluating new technology;- Conducting electrical safety checks on computer equipment Show less