Atefeh Aghaei Email & Phone Number

San Leandro, California, United States

• Managed daily tasks of the SMH domestic violence safe house.
• Supervised SMH staff including resident advocates and case managers.
• Designed protocols and updated resources for improved service delivery by SMH staff.
• Developed and managed grants, analyzed funding impact, and prepared reports for county and state.
• Coordinated professional development training for staff (i.e. crisis intervention, safety planning, tech safety).

Oakland, California, United States

• Coordinate and facilitate community-based group support activities to promote emotional well-being and healthy adjustment.
• Ensure clients with identified mental health risks or interest in specialty mental health care have linkage and referrals to culturally and linguistically appropriate mental health care partners.
• Provide technical support in areas including documentation, data entry, and client services conducted in 1x1 counseling provided by Oakland Health & Wellness Caseworkers
• Serve as the POC for Oakland office staff navigating Afghan clients to support for cases of gender-based violence
• Provide culturally sensitive case management for individuals who are socially isolated, have previous exposure to trauma and/or are at risk of mental illness.
• Perform intakes, screenings, and service planning to ensure clients psychosocial wellbeing needs are met

Oakland, California, United States

• Identify, refer, and assist clients with physical and emotional distress to navigate community resources.
• Coordinate and facilitate community-based group support activities to promote emotional well-being and healthy adjustment.
• Case management and support services to refugees
• Conduct emotional distress assessments and provide appropriate referrals to the mental health community and/or other service providers.
• Providing comprehensive case notes with tracking of screenings, services, referrals, and results

Tehran, Tehran Province, Iran

• Designed a curriculum for a new master’s degree in health communication.
• Taught Methodology, Social Psychology, and Communication rights for two semesters with an evaluation score higher than 4.5 of 5.
• Conducted research on HIV-positive people, health disparities, marginalized groups, gender-based violence, women’s Health, and Media and health policy by publishing four articles from my results in peer-reviewed.
• Supervised graduate students for their master’s theses in medical sociology.
• Developed and implemented a student behavioral health program to teach students about their mental health.

Tehran, Tehran Province, Iran

• Taught Principles of Sociology, Theories of Sociology, and Methodology for six semesters with the evaluation score higher than 4.5 of 5
• Coordinated medical sociology group’s activities including publication of the first collection of translated papers in medical sociology and health communication in Iran and managing medical sociology group’s panel in.
• Published five articles from my research on HIV/AIDS, Prejudice and Stigma, LGBTQ individuals, NF1 patients, and Women’s Health

Tehran, Iran

• Coordinated “Methods of Increasing the Quality of Health Care Services” project with achieving a Top-rated award for Quality of Healthcare from the Ministry of Health and Medical Education
• Coordinated and instructed four workshops for training hospital staff on how to communicate with the patients, which resulted in a 32% increase in patient satisfaction indexes
• Contributed to the development and revision of hospital policies and procedures.
• Managed four clinical research projects on drug addicts and patients with diabetes, and cardiovascular disease.

Tehran, Iran

• Coordinated “Improvement and Evaluation of Hospital” program and achieved the First-rate award of evaluation for MILAD Hospital from the Ministry of Health and Medical Education
• Coordinated Hospital committees, including 13 specialized committees on hospital indicators, with continuous growth in hospital indicators during my career
• Supported the management by providing possible alternatives to enhance quality indicators which resulted in increased profit and patients satisfaction by at least 10%
• Managed eight research and clinical projects by documenting and analyzing research data and preparing reports for hospital committees.

Tehran, Tehran Province, Iran

• Recorded patients information, such as vital signs, behavior, and treatment
• Interviewed patients and aided them in becoming accustomed to hospital routine
• Organized, supervised, and monitored patients in social, physical, and educational activities

Doctor Of Philosophy - Phd, Public Health Education And Promotion, 4.00

Doctor Of Philosophy - Phd, Communication And Media Studies, 18.36/20

Master'S Degree, Sociology, 19.20/20

Bachelor'S Degree, Social Sciences, 19.22/20

Master'S Degree, Administrative Management Of Hospitals, 18.07/20

Bachelor'S Degree, Nursing Science, 16.88/20