Solution Authority supporting vertical domains in the area of CSCF/DNSENUM covering both Technical/Managerial aspects managing mainly Ericsson CSCF/Ipworks, Oracle CSCF& Netnumber Dns/ENUM solutions mainly in Vodafone Germany and some Europ opcos.Involving in cross projects like Domain Orchestration & NFV bundle upgrade.Sample Tasks:1-Capacity study based on real/forecast figures and VNF resources.2-Yearly budgeting.3-System upgrade management process management starting from vendor discussion ending by handing over to operations.4-Testing automation: Manage and organize VoLTE / Fixed / Ultra Card call testing through Qitasc environment.5-Cross opco life cycle management CSCF/IPworks.

o Helping customer to create/assess the right process for IMS O&M change Mgt.o Customer interfacing weekly meeting, reporting, training, and workshops for new features/troubleshooting.o Knowledge transfer build completely new managed service back office team.o E2E customer experience problem troubleshooting through cross domains ( IMS/CS/ EPC/BSS).o IMS network performance management and benchmarking.o Daily / weekly / monthly O&M Duties for IMS network ( CSCF/MTAS/IPWORK/CUDB/DSC/HSS ) and CS nodes( GMSC/MRS/STP and HLR).

Sales Responsibilities:-o Responsible for customer-tailored product& solution sales supporting account sales and customer relationship in establishing, developing and closing business opportunities.o Technical sales support including quote, network design, proposal, sales testing support for Core network product.o Collect and analyze marketing information, perform complete network insight , market insight , country insight and generate new opportunities ( MTL Market to Lead - LTO Lead to Opportunity- OTC Opportunity to Cash).o Enhance customer relationship.o Identify, Quantify, and recommend sales action plan to address new business opportunity according account strategy.o Manage monthly and quarterly P.O performance.o Bidding Management, Executive Summary, Technical Proposal, Quotation.. o After sales/ delivery follow up and support according to SLA, ensuring deliverables are met or exceeded customer expectationso Full responsibility of IOT smart home opportunity digging and customer trials.o Strategic Thinking, Competition management, competitor analysis, business analysis. o Customer engagement, training, and workshops for new products and features.Solution & Design Responsibilities:-o High level design for CS Core & IMS network.o Full project management for new strategic trial projects like CSFB, VoLTE and Cloud vEPC.o NFV Network Design ( Computing , Storage and Network ) based on Huawei E9000 & fusion Spher solution.• . Ref Projects: o Orange CS Core Modernization, ATCA Swap.o Orange Egypt: VoLTE trial ( Huawei IMS, SDM and PCRF).o Etisalat vEPC , Cloud MSE , Video Optimization and I-PIPE

Implement 2G & 3G Swap from MSS to Blade Cluster from core side.DT preparation for A-int&Iu-int for MSS, Cluster and MGW. M-MGW Cold start, Test, Startup and Integration.Insure Network KPIs are maintained as contracted after MIP Migration.

CS Core:give guidance to complete RNP&RNO task from the core network point of view.Network Performance and configuration including Ericsson (Legacy MSC, STPs, MGWs and Blade Clusters).Network Performance for Huawei MSC-Server MSOFTX 3000.Network Impact report for Ericsson Core before/after network optimization/Configuration done from wireless side.Ericsson MSC-S/Blade Cluster Parameter Configuration Audit.Ensure Core Network quality of service are met as per agreed KPI(s) .Knowledge transfer /training support to customer for Ericsson CS Core nodes..Tools: Business Objects, Winfiol, Moshell, iManager M2000,PRS.PS Core:PS Core (Ericsson SGSN & GGSN using Business Objects and Huawei SGSN & GGSN using M2000) performance and Optimization before/after configuration change.PS Core performance for Ericsson SGSN&GGSN using TMA (Traffic Monitoring & Analysis).Ensure PS Core Network quality of service are met as per agreed KPI(s) .Tools: Business Objects, Winfiol,TMA, and iManager M2000.2G RNO/RNP:Conducting 2G KPI worst cell troubleshooting & improvement. Deep analysis and trouble shooting for the 2G KPI degradation.GSM Frequency Planning.Familiar with both Ericsson and Huawei 2G technologies.Tools: Business Objects, MapInfo, iManager M2000, and PRS.BSS:Prepare LLD for Cluster re-homing/expansion for Ericsson BSS nodes.Ensure (signaling , TRC Utilization, Trapool devices, Gb over IP utilization, Gb over frame relay utilization, RPP utilization) are working according to defined threshold.Tools: Business Objects and Winfiol.

Core Network (MSC-S, MGW, STP, HLR, FNR, Blade Cluster,..) Performance management and optimization including investigating network performance and issuing, discussing and/or implementing recommendations for Etisalat Egypt Network.Continuously monitor Licensing Scheme & License Utilization for Core Network Nodes.Monitor & Measure Link Utilization, Processor Load, Memory utilization and provide recommendations in order to have best performance.Daily, weekly and monthly reports (Traffic Profile, Subscriber Capacity, HLR Data Base, POIs Traffic and LSL/HSL Signaling Utilization, …)Node Load forecasting based on Traffic Profile using CANDI (Ericsson Internal Tool). Network Impact reports before/after upgrading, promotions and special events.Adding/Migrating Nodes before and after implementation study such as migrating STP to HLR.BSC Expansion/Redistribution planning and optimization.SCCP analysis Audit.MGW TDM/ATM port allocation Audit and optimization based on customer requirements, Traffic Erlang and CP Load.Preparing LLD for M-MGW.LLD updating for MNP project.

Managed Service Engineer working as BO Core Configuration Eisalat Misr Core Network.Responsible for monitoring and troubleshooting of AXE and AXD alarms at both IGW international gateways. Responsible for implementing and testing new circuits with different nodes inside and outside Etisalat network. Responsible for IMSI analysis, B-analysis, Global title analysis and routing analysis on all Core nodes.Monitoring Node performance using Business Objects.

From March 2008 till May 2009:MSS Test, Startup, Upgrade and Integration.AXE Start up, Test, Upgrade and Integration (MSC-S, BSC/TRC and Wire line Network) till getting PAT.Working Dump DT Preparation/Application System Change (Data Transcript preparation and loading).Provide technical training for team members.IMS Hardware Test(Kick start, Upgrade and application installation for TSP node)Follow up & assist technicians/ASPs and manage deliverables according to Ericsson model (C-Module).Follow up ASPs during Power System as well as Core node installation.BoQ verifications.Follow up QA and perform preventive/corrective action/s.Prepare / Deliver C-Module as well as H-Module to customer.Perform acceptance test with ASP as well as Customer.From May 2009 till Nov 2009:Customer Network Support: Support Engineer for Core and Radio nodes.CSR Handling, Emergency Handling, network update/upgrade , APG40 O&M and Network configuration and management.Tools: Primus, and CSR Online.From Nov 2009 till April, 2010:Network Node upgrade using SMO. (MSC-S, BSC and APG40).SEA Server preparation (Configuring HP Server and installing SEA).Working Dump preparation using SEA.Enabler 1.0 Upgrade for wire line.Contribute in Project of 220K subscriber expansion planning.

Working as a consultant resource for Ericsson Syria: -APZ and IOG test and startup. -IOG upgrades and CP upgrades. -Memory expansion, RPH expansion and Group Switch Expansion. -Testing and Integration for CLM, GS, GEM, ETC5 Cabinets and ASM cabinets (EAR). -Enabler 1.0 Features testing.

O&M for Ericsson Platforms, AXE 10 /810 ,AXD EIN 1.0 and AXD EIN 3.1 .Signaling monitoring and troubleshooting using AGILENT solution (Call trace, Protocol analyzer,…..).Activities in Details:AXD Activities:Creation of Devices and Links.Performing End to End loop test and Call trace.Making backup.Alarm handling and ceasing.Equipment configurations and monitoring.Troubleshooting and replacing faulty boards.ISUP and BICC access configurations.Interconnect interface configurations.Being familiar with BICC, PNNI, H248, SIP, SIP-T and H323 protocols.Installing Updates and Upgrades.Creation and configuring Control links bet Mediation logic and MGWs.AXE ActivitiesAlarm handling and reset.Creation of Routes, Devices and Data Links.Pre-analysis, B-Number analysis A-Number analysis, Route Analysis, EOS analysis and Access Barring.Performing different MTP Level Test.Traffic Management and Measurements.C7 Routing, C7 Measurements, C7 Trace and Monitor.Function Supervision on Routes, Data links and Destinations.AXE Emergency handling and troubleshooting.Making Dump for CP and charging files.Writing DT for H/W equipments such as RPG3, GS, CLM and GDM subracks.Working in Size Alteration Events.Announcement configurations.Installing Updates and Upgrades.APG40 Activities:APG testing ,configuration and starting upTaking dump for both nodes, functions change and restore.Alarm handling and ceasing.Making STS on APG40Installing Updates and Upgrades.