• Proactively monitor, analyze and review the network and execute problem avoidance practices in order to maintain a high level of reliability and availability.•Hardware break-fix, installations and physical cabling•Monitor and troubleshoot network components, mission critical platform architectures, processes and systems•Perform application and operating system service restarts•Monitor Enterprise back-ups and performs tape rotations•Performs asset management functions… Show more • Proactively monitor, analyze and review the network and execute problem avoidance practices in order to maintain a high level of reliability and availability.•Hardware break-fix, installations and physical cabling•Monitor and troubleshoot network components, mission critical platform architectures, processes and systems•Perform application and operating system service restarts•Monitor Enterprise back-ups and performs tape rotations•Performs asset management functions related to tracking, inventory updates and RMA's•Escalating and communicating customer issues and network related alerts to senior NOC staff, management and administration as defined by our policies and escalation procedures.•Monitor, maintain and fix Dell/HP/Cisco servers, operating systems, network configurations, software applications, and NetApp/SolidFire NAS hardware.•Work effectively with internal/external technical resources and customer-facing organizations to resolve incidents quickly and efficiently• Provide direct customer support via internal ticketing system, email and telephone when required.• Daily Facility Inspections, Log facility checklists, Log manually gathered data• Basic Repairs in the areas of plumbing, carpentry, painting, plastering, machine servicing, or electrical• Deliver reports regarding the condition and availability of consumables and tools• Inventory counts, check-in new inventory, and escalate problems with delivery• Cabinet Installation, Cabling (fiber and copper installations), ladder rack and fiber runner installations, PDU/power strip installations, floor and ceiling tile installations, colocation cage construction, and clean-up/disposal of trash generated by Lightedge or Customer deployments within the colocation facility• Racking and stacking customer equipment, maintaining cabinet and cage designs in cooperation with Sales Engineering• Work with Supervisor on quoiting, forecasting, and deployment of future projects. Show less

Published game The Geocaching Matrix Series http://coord.info/GC2X92W Non-Profit Responsible for the architecture, design & development, security, operational integrity, system support and maintenance across the IT servers in the organization. Responsible for delivering IT solutions with a focus on technical problem solving for DHCP, DNS, Active Directory, Application, Proxy, IIS Web servers and client computers in the corporation.Maintain and help assist all corporate positions… Show more Published game The Geocaching Matrix Series http://coord.info/GC2X92W Non-Profit Responsible for the architecture, design & development, security, operational integrity, system support and maintenance across the IT servers in the organization. Responsible for delivering IT solutions with a focus on technical problem solving for DHCP, DNS, Active Directory, Application, Proxy, IIS Web servers and client computers in the corporation.Maintain and help assist all corporate positions, functions, and operations of a family stock ownership industry in family party planning and gaming services for Central Texas.Interfaced with local planning, operating, finance, and legal organizations to meet local requirements and create positive relationship with community and civic leaders. Show less

Primary Duties and Responsibilities: • Respond to all customer inquiries in a courteous and professional manner.• Identify and procure the hardware and software needed to satisfy user requirements.• Install all peripheral components such as printers, scanners phones and disk drives.• Load appropriate software packages such as operating systems, networking components and office applications.• Assist in the customization, data transfers and adaptation of existing programs to… Show more Primary Duties and Responsibilities: • Respond to all customer inquiries in a courteous and professional manner.• Identify and procure the hardware and software needed to satisfy user requirements.• Install all peripheral components such as printers, scanners phones and disk drives.• Load appropriate software packages such as operating systems, networking components and office applications.• Assist in the customization, data transfers and adaptation of existing programs to meet users’ requirements.• Provide telephone, in-person and remote support to end-users.• Coordinate activities with network services and information systems groups at on-site locations.• Provide updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication.• Refer major hardware problems to in-house service personnel for correction.• Connect users to networks/data storage devices and provide initial training in facilities and application use.• Monitor ticketing system and complete Service Requests in a timely manner in QuickBooks• Travel between sites to perform assigned duties.• Perform all other duties as assigned by Manager. Show less

Consulting, network planning, customize and purchase of IT equipment for companies. Install and configure network components for home and business network environments. Provide and monitor off-site backup services through the Cloud - Data backup solutions. Install and configure remote support, remote desktop access and VPN connections. Optimization, tune-up and maintenance of file storage, network and workstations Provide security, anti-virus protection and removal… Show more Consulting, network planning, customize and purchase of IT equipment for companies. Install and configure network components for home and business network environments. Provide and monitor off-site backup services through the Cloud - Data backup solutions. Install and configure remote support, remote desktop access and VPN connections. Optimization, tune-up and maintenance of file storage, network and workstations Provide security, anti-virus protection and removal solutions of virus and spyware. Install system OS via PxE (Windows and Apple) and software application setups. Provide data recovery and migration solutions over multiple storage device platforms. Show less

Technology Service Professionals offers flexible hardware support contracts designed to maintain a healthy, dependable end user environment. Our maintenance solutions can help identify, control and reduce computing costs, improve system availability, and increase end user productivity and satisfaction.Technology Service Professionals offers 24x7 operational storage support on a short or long-term basis. Managed Services Support provides a comprehensive portfolio of best-of-breed Staff… Show more Technology Service Professionals offers flexible hardware support contracts designed to maintain a healthy, dependable end user environment. Our maintenance solutions can help identify, control and reduce computing costs, improve system availability, and increase end user productivity and satisfaction.Technology Service Professionals offers 24x7 operational storage support on a short or long-term basis. Managed Services Support provides a comprehensive portfolio of best-of-breed Staff Augmentation Resources. From Implementation and Integration to day-to-day administration and management support, we can help optimize your IT environment by reducing risk, lowering costs, and speeding time-to-business value.•Managed IT Services ◦Hardware Operations & System Maintenance◦PC & Server - Multivendor - Windows and UNIX◦Printer & Peripherals - Local and Enterprise◦User Support Services in Helpdesk and Desktop Operations◦Server Systems Administration & Remote Infrastructure Management◦Global Asset Management◦On-site Field Network Operations◦Voice & Data Move, Add, Change Services◦24x7 Enterprise Data Center Operations Show less

Seasonal Educational Instructor offering an extensive list of both professional development and Microsoft/Linux/Unix/CompTIA technical/job skills courses to increase the quality and productivity of America's workforce.

Provide feedback to the design and maintenance of test automation scripts and content. Work with designers and technologists to develop test tools for future technologies.Construct, troubleshoot and test prototype assemblies. Document as appropriate.Assist engineers in test phase of prototype systems and/or pre-released software.Perform specified test cases, test execution, traceability and clearly document results. Conducted engineering tests and detailed experimental… Show more Provide feedback to the design and maintenance of test automation scripts and content. Work with designers and technologists to develop test tools for future technologies.Construct, troubleshoot and test prototype assemblies. Document as appropriate.Assist engineers in test phase of prototype systems and/or pre-released software.Perform specified test cases, test execution, traceability and clearly document results. Conducted engineering tests and detailed experimental testing to collect data or assist in check of Firmware and OS releases. Set up, configure, and test hardware and software.Functional testing and analysis of newly developed products to ensure operation and reliability. Responsible for understanding Business requirements and IT requirements.Assist other technicians, schedulers, and engineers in completing assigned tasks.Learn new technologies to remain current with industry standards and new products. Show less

Provide client on-site warranty raw hardware repairs and technical problem solving for Dell & IBM clients and small to medium business owners in the Central Texas Metro AreaBuild Linux kernel and Microsoft Windows Server OS while debugging installation and device driver problems as well as script modifications to Validation software installs.Implement server VMWare clusters and convert servers to Virtual Machines thus reducing server physical counts by 75% and assist on data migration… Show more Provide client on-site warranty raw hardware repairs and technical problem solving for Dell & IBM clients and small to medium business owners in the Central Texas Metro AreaBuild Linux kernel and Microsoft Windows Server OS while debugging installation and device driver problems as well as script modifications to Validation software installs.Implement server VMWare clusters and convert servers to Virtual Machines thus reducing server physical counts by 75% and assist on data migration to the Virtual Machines.Responsible for set up, software installation, wireless package security (Boot PxE), TCP/IP protocol configuration, hardware and software performance testing on multiple 32bit & 64bit OS platforms including Windows 2000 Professional, XP, Vista, and Windows 7 including Windows Server versions 2000. 2003, 2008, Linux RedHat and Ubuntu.Provide technical support training in all facets of systems administration for multiple OS. Show less

Provide technical in-store support in all facets of systems administration from analyzing, designing, installing, maintaining and repairing hardware, software and peripherals to implimention of new computer technology of Virtual Machines, Vista and Windows 7.

Maintain and assist in all functions and operations of refurbishing, imaging and sales of computers, motherboards, memory, CPU’s, drives, keyboards, cables, software and all other peripherals for Goodwill Industries of Central Texas Computer Recycling Program.

Volunteer and assisting the setup and functionality of the Austin Game Developers Conference for the Austin area in 2008-2009; helped with Registration, bagging, assisting attendees/speakers/exhibitors, and general conference maintennance.

To provide technical training to youth interested in learning computer technology and to bridge the digital divide through community programs by providing computers into the hands of Texas Public School students to improve TAKS testing sores. Computers-4-Kids is an educational non-profit, 501(c)(3) in Austin, Texas, and is helping to follow the ecological imperative of rescuing electronic equipment from the e-waste stream by repairing older donated computer equipment for our youth… Show more To provide technical training to youth interested in learning computer technology and to bridge the digital divide through community programs by providing computers into the hands of Texas Public School students to improve TAKS testing sores. Computers-4-Kids is an educational non-profit, 501(c)(3) in Austin, Texas, and is helping to follow the ecological imperative of rescuing electronic equipment from the e-waste stream by repairing older donated computer equipment for our youth. http://www.c4ktx.org/index.html Show less

Responsible for the operation and daily, weekly & monthly qualifications of Etch Semiconductor manufacturing tools. Emergency Response Team HAZMAT Technician. Programmed and implemented systems for Out Of Control production applications.

Handled incoming calls from Microsoft Customer Support to identify customer’s computer related problems and needs, then assist clients to resolve the issues they were having while providing excellent customer product support for Microsoft.Trained other personnel with removal of Viruses and Security Update issues effecting MS-DOS, Microsoft Windows, Word, Excel, and Outlook programs.

Responsible for taking incoming calls, prospecting and closing business sales using a consultative sales method, offering nationwide businesses computer solutions to a business need and assisted business customers in computer-system setup and operations. Acted as a knowledge base for PC setup and installation, various peripherals, data entry, file updating and security software related issues concerning Windows operating system. Assisted in system-operations training, collections, and… Show more Responsible for taking incoming calls, prospecting and closing business sales using a consultative sales method, offering nationwide businesses computer solutions to a business need and assisted business customers in computer-system setup and operations. Acted as a knowledge base for PC setup and installation, various peripherals, data entry, file updating and security software related issues concerning Windows operating system. Assisted in system-operations training, collections, and customer service. Gained excellent experience in server system operations and various types of new server hardware technology and software skills. Show less

Responsible for daily operations of the Kokusai & Tokyo Electronics Verticle Furnaces, KDNS Wet stations & Scrubbers, ERT HAZMAT Technician and Confine Space Entry Certifed personal team.

Responsible for the daily, weekly and monthly qualifications of Semiconductor equiptment in the photolithography area. Maintained communications between the operators, engineering, and maintenance groups. Assigned daily duties to operators per manfacturing, engineering, and supervisors requests.