Andrew Terry Email and Phone Number
Andrew Terry work email
- Valid
Andrew Terry personal email
- Valid
I am an accomplished senior IT professional with 25+ years diverse sectorial experience in automotive leasing, real estate, education and FMCG. Fully proven in the areas of strategy, operations and service management. I'm an influential leader with a track record in developing people and a strong drive to deliver service and business improvement. Highly self-motivated and determined, I bring excellent communication and decision-making skills and a passion for customer service. I am commercially aware and experienced in building sustainable relationships with stakeholders, vendors and customers. Key attributes:- Customer focussed- People centric- Articulate- Excellent Communicator (written and verbal)- Problem solver- Decision makerKeywords:IT Strategy, IT Operations, IT Service Management, Technology Roadmaps, Programme Management, Project Delivery, Infrastructure Design, Business Continuity, ITIL V3 Expert, Continuous Service Improvement, Service Availability, Service Transition, Quality Standards, Supplier Management, Outsourced & Managed IT Services, Software as a Service, Contract Negotiation, People Management, Building High Performing Teams, Budgeting and Forecasting, Virtualisation, Cloud Services, Telecommunications, Wide Area Networking, SD-WAN, MPLS, Remote Working, Mobility, Cyber Security, Office 365.
Ayvens
View- Website:
- ayvens.com
- Employees:
- 9302
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Head Of Technology And Information SecurityAyvensWokingham, Gb
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Head Of It Service DeliveryLeaseplan Oct 2019 - PresentAmsterdam, North Holland, NlResponsible for managing the performance, availability and security of LeasePlan UK IT systems, both internal and customer facing. Leading a team of 25+ providing services to 600+ employees. Delivery of key transformation projects in collaboration with group IT. Budget responsibility of £10m.- Managed a complete infrastructure refresh over a three-year period as a frontrunner country inc: LAN, WAN, Wi-Fi Citrix migration Autopilot laptop deployment New MDM and mobiles Teams meetings rooms Migration to cloud telephony for contact centre and back-office staff- Headed up the LeasePlan UK IT crisis response to the initial Covid lockdown.- During lockdown led the fast-track deployment of Microsoft Teams and MFA for all UK employees.- Instigated a multi-country discovery group to evaluate Teams Meeting Room equipment.- Led the IT workstream for a full office refurbishment.- Led the migration of the LeasePlan UK ServiceDesk from outsourced offshore provision to insourced near shore provision.- Designed and implemented improvements in information security and vulnerability management.- Conducted a complete review of IT and telecoms services to rationalise and reduce costs. -
Head Of ItSegro Plc Dec 2010 - Apr 2019London, GbResponsible for leading, managing and improving the performance, availability and security of SEGRO’s IT systems. Led a team of internal and managed service staff providing services to end users across 14 European offices. Delivery of key operational and improvement projects. Owner of SEGRO’s business continuity planning process. Budget responsibility of £4m.- Executed a ground up recovery plan of SEGRO's existing IT infrastructure.- Created and delivered a 5 year data centre strategy for private cloud.- Delivery of continuous improvement in IT service management.- Ensured SEGRO’s information systems were secure and resilient at all times.- Directed the implementation of a new desktop infrastructure platform.- Implemented new Wide Area Network for European sites.- Successfully piloted Skype for Business online leading to full implementation.- Led and delivered a new HR Management System, including employee self service.- Key member of cross functional teams that delivered a new Intranet and P2P solution. - Managed multiple office moves and and deployment of IT services for new offices.- Reviewed and rationalised all UK and CE fixed and mobile telecoms services.- Consulted on and created annual plans and technology roadmaps.- Chaired IT user group and application user groups. -
Chief Technology OfficerCfbt Education Trust Jun 2009 - Dec 2010Uk, Global, GbReporting to the CIO, responsible for managing the provision of IT services to CfBT’s diverse range of contracts and businesses. Leading a team of 30 staff providing support to 80 sites worldwide. Budget responsibility of £3m.- Created a three year IT strategy in conjunction with CIO.- Successfully delivered £66m contract start-up for Ofsted Inspections.- Outsourced IT provision for CfBT’s group of schools.- Led the implementation of a schools Management Information System. -
Head Of Ict ServicesCfbt Education Trust Mar 2005 - May 2009Uk, Global, GbResponsible for the overall IT function including, Service Desk, 2nd Line Support, Infrastructure, Web Development and Training. Managed a team of 28 staff responsible for 75 UK sites. Budget responsibility of £3m.- Introduced ITIL best practise service management processes.- Managed the amalgamation of two IT teams.- Successfully delivered IT requirements for PPP contract in Abu Dhabi.- Led the implementation of an electronic purchase to pay system.
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Ict Service Delivery ManagerCfbt Education Trust Dec 2000 - Mar 2005Uk, Global, GbResponsible for the provision of IT support to CfBT’s corporate business in particular the National Strategies - the governments flagship education programme. Managed a team of 16 staff supporting 15 UK sites and 200+ home based workers. Budget responsibility of £1.5m
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It Support ManagerUnited Biscuits Mar 1997 - Dec 2000London, England, GbResponsible for the provision of 2nd Line Support at United Biscuits group HQ, R&D facility and two factories. Managed a team of 5 staff supporting 500+ users including international staff. -
It Support AnalystUnited Biscuits Dec 1995 - Feb 1997London, England, Gb
Andrew Terry Skills
Andrew Terry Education Details
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University Of ReadingComputer Science
Frequently Asked Questions about Andrew Terry
What company does Andrew Terry work for?
Andrew Terry works for Ayvens
What is Andrew Terry's role at the current company?
Andrew Terry's current role is Head of Technology and Information Security.
What is Andrew Terry's email address?
Andrew Terry's email address is at****@****ail.com
What schools did Andrew Terry attend?
Andrew Terry attended University Of Reading.
What skills is Andrew Terry known for?
Andrew Terry has skills like Itil, Business Process Improvement, Project Management, Service Delivery, Leadership, Management, Team Leadership, Telecommunications, Outsourcing, Performance Management, Strategy, Strategic Planning.
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