SMYLO is a revolutionary Dutch-German business process outsourcing (BPO) company for medium and large sized call centers and enterprise corporations. We specialize in providing remote contact center agents who serve all European languages and reside in European nearshore low labor cost countries.Since our agents are exclusively based abroad, we can offer highly competent industry specific professionals at deeply discounted rates. Our scalable staffing and proven abilities to handle operations across Europe in any capacity and in multiple languages offers tremendous opportunities for our clients. We help call centers, companies and BPO’s expand state-of-the-art customer communications without the investments, risks, and long-term employee contracts.Ateş Sunal, our CoFounder and BPO specialist, has two decades of deep and rich experience in the call center arena. He is a seasoned executive that possesses an innovative mindset in organizational development, customer relationship management, revenue growth, and performance management. He founded SMYLO to help companies and call centers build and expand customer support teams with industry specific, highly qualified nearshore call center experts.Are you a call center looking for skilled nearshore agents? Do you need agents with specific technical expertise or native foreign language skills? Experienced BPO’s and call centers know first-hand how difficult it is to find and keep qualified staff. High turnover, above average number of sick days, frequent staff changes, and mediocre pay often have a negative impact on the quality of customer contact. We understand all of these challenges and solve them through our extensive European nearshoring agent network. You tell us exactly what you need, and we will hire the right agents for you.Our clients enjoy: