TransMedics has launched a nationwide program to improve organ utilization for transplants using their Organ Care System (OCS) technology and Logistics Command Center (LCC). The newly formed logistics team oversees all aspects of transplant logistics, including data analysis, network design, capacity planning, and daily operations.• Manage logistics operations in the LCC, ensuring timely delivery of aviation resources, clinical support, OCS equipment, and organs• Work closely with different departments within the LCC to develop transportation plans, track progress, and promptly notify stakeholders of any disruptions• Provide clear and cost-effective transportation quotes, prioritizing quality service and demonstrating commitment to patient care

• Sourced subcontractors while still maintaining the customer service levels customers expect from Manny's (resulting in a 15% reduction in OT)• Oversaw logistics for three warehouses (Gardner, Wilbraham & Claremont, NH)• Maintained required DOT compliance (partnering with Foley) and arranged new driver orientation, driver training, and drug testing on a quarterly basis• Directed routing operations utilizing our TMS (DispatchTrack, Verizon Connect Reveal)• Provided 750+ weekly deliveries through MA, NH, and CT ($75 million annually)

During quarantine I managed a team of 30 employees remotely. I recruited new hires and embraced the help of staffing agencies. We reduced production costs by shutting down low-moving items, selecting and shipping the top 20% of products on order. We also donated over $10,000 worth of product to our local food bank.• Returned to Cumberland Farms/EG America• Built a positive culture by eliminating associates who no longer practiced our core values• Mentored a team of specialists to lead projects related to retention, new store implementation, DC metrics, replenishment operations, performance rate, and picking technology• Hold up-to-date training in GMP, PPE, hoisting, and workplace SIMS training• Worked with our safety manager in creating a safety track record for all departments• Attended HighJump Academy to become the product expert for our internal systemRefrigerated Department:• Managed perishable products ranging from dairy to take-home meals and eliminated waste by 15% with FIFO and updated inventory process• Reduced mispicks in our sandwich and milk departments by 5% by implementing a daily auditing process (currently selecting at 99% accuracy)Shipping Department:• Reduced loading time by 10%, turning trailers every 15 minutes• Communicated closely with our transportation department to improve loading accuracy by 30%• Cross-trained all team members to balance the workloadHealth & Beauty Department:• Managed the replenishment and selection of over 1,000 SKUs within our tote departmentCigarette Department:• Worked closely with our tax department to ensure JIT inventory management of state stamps

Rubicon Global is a rapidly growing, well-funded tech company with a cloud-based platform aimed at the Waste Management Industry.• Introduced and launched the proprietary Rubicon mobile app to waste vendors in the Northeast Region• Accelerated the speed of training and app adoption from 2 weeks to no more than 4 days• Led onboarding, training, and feedback sessions with B2B vendors to ensure 100% usage of the technology, as well as 100% customer retention• Monitored daily KPI’s – focusing on product utilization and operational performance – to improve customer experience

• Scheduled daily fleet of 40 vehicles and improved operational efficiency, resulting in a 5% annual mileage savings• Decreased overtime costs by 5% while maintaining exceptional customer service levels• Assigned work to 75 drivers and helpers to provide 1,000 weekly deliveries to over 600 stores ($500 million annually)• Directed routing operations by scheduling drivers, arranging routes, and allocating vehicles utilizing transportation routing software (Roadnet Technologies) for both inbound and outbound needs• Maintained required DOT compliance (using programs like XATA and PeopleNet) and arranged driver training and drug testing on a quarterly basis

• Facilitated projects on retention and product management, reducing turnover by 10% and decreasing shrink by 5%• Supervised the receiving department, forklift operations, and staging throughout the 1.1 million sq. ft. warehouse

• Cross-trained between all departments, gaining a fundamental knowledge of inbound and outbound needs within the warehouse• Maintained a streak of 200+ days incident-free within the warehouse as a key member of the safety team