Devi Ivana Athaliana
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Devi Ivana Athaliana Email & Phone Number

Operations | Quality | Engineering | Customer Relation at Tada
Location: Pancoran Mas, West Java, Indonesia 5 work roles 2 schools
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Current company
Tada
Role
Operations | Quality | Engineering | Customer Relation
Location
Pancoran Mas, West Java, Indonesia
Company size
147 employees

Who is Devi Ivana Athaliana? Overview

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Quick answer

Devi Ivana Athaliana is listed as Operations | Quality | Engineering | Customer Relation at Tada, a company with 147 employees, based in Pancoran Mas, West Java, Indonesia. AeroLeads shows a matched LinkedIn profile for Devi Ivana Athaliana.

Devi Ivana Athaliana previously worked as Quality Assurance at Tada and Management Trainee - Customer Success Officer at Tada. Devi Ivana Athaliana holds Bachelor Of Engineering - Be, Mechanical Engineering, 3.60/4.00 from Universitas Pendidikan Indonesia.

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Email format at Tada

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Tada

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Profile bio

About Devi Ivana Athaliana

I am an Electrical Engineering graduate with a passion for ensuring quality and efficiency in my work. My career journey has provided me with a solid understanding of engineering principles, a dedication to quality control, and a commitment to administrative excellence.In my role as a Customer Success Officer, I achieved an impressive 85% CSAT score and managed the majority of customer tickets. This experience not only honed my communication skills but also developed my proactive approach to problem-solving.Good at working using Microsoft office and have a keen interest in Administration task from my experience back in college. This role solidified my organizational skills and attention to detail.Currently, I thrive as a Quality Assurance, ensuring the highest standards of quality in my work. I am continually expanding my knowledge and skills, always eager to learn and take on new challenges.

Current workplace

Devi Ivana Athaliana's current company

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Tada
Tada
Operations | Quality | Engineering | Customer Relation
singapore, singapore
Website
usetada.com
Employees
147
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5 roles

Devi Ivana Athaliana work experience

A career timeline built from the work history available for this profile.

Quality Assurance

Current
Tada
  • Perform thorough manual testing using Physical Devices on sprint ticket features, collaborating closely with developers to ensure smooth testing processes and timely issue resolution.
  • Develop and maintain comprehensive test cases that serve as essential references during the testing phase, ensuring full feature coverage and adherence to requirements.
  • Ensure all features are safe, stable, and ready for release, mitigating any issues in production and staging environments by processing Global Testing Pre and Post Release to prevent bugs from reaching end users.
  • Handle post-production issues across various scopes, leveraging a background in customer support to effectively address and resolve user-reported concerns and ensure customer satisfaction.
Apr 2024 - Present

Management Trainee - Customer Success Officer

Tada

- First layer for handling customers' inbound questions and analyzing their issues before escalating to the related team for further investigation. Processing the requests coming from both customers and clients.- Maintaining a good CSAT score above 85% satisfaction and making sure all the requests and issues are solved within SLA. - Being an agent with the.

Nov 2022 - Apr 2024

Academic Operations

Schoters
  • Worked as PIC Quality Control International Academy that in charge of arranging a schedule for QCs and making daily and weekly reports. Mainly work as Quality Control for handling and monitoring hundred QC Samples per.
  • Part of Lingua Academy. Handling end-to-end SISP Project with 50+ participants and administrating students score (Report Progress and Certificate).
Mar 2022 - Dec 2022

Quality Control Officer Intern

Schoters
  • Arrange a schedule for Quality Controlling.
  • Monitoring class progress in some aspects. Such as timelines, connectivity, tutor explanation, syllabus, pedagogics, etc. Reporting QC results on daily and weekly basis.
Nov 2021 - Mar 2022

Industrial Automation Business Unit Intern

Schneider Electric

Greater Jakarta Area, Indonesia

- Made a video project for Schneider Electric's product introduction video.- Listing and administrating products.- Learn basic use of the program for each product.- Retail visit

Jun 2019 - Aug 2019
Team & coworkers

Colleagues at Tada

Other employees you can reach at usetada.com. View company contacts for 147 employees →

JC Juhi Chaubey Juhi Chaubey Colleague at Tada Kakori, Uttar Pradesh, India, India View → AF Aida Fittria Aida Fittria Colleague at Tada Jakarta, Jakarta, Indonesia, Indonesia View → DE Danang Eko Alfianto Danang Eko Alfianto Colleague at Tada Jakarta Metropolitan Area, Indonesia View → KP Kennaya Putri Aura Jannah Kennaya Putri Aura Jannah Colleague at Tada Bogor Regency, West Java, Indonesia, Indonesia View → FD Fery Dedi Supardi Fery Dedi Supardi Colleague at Tada Malang, East Java, Indonesia, Indonesia View → DS Desti Susanti Desti Susanti Colleague at Tada Banten, Indonesia, Indonesia View → KD Kunti Delima Sari Kunti Delima Sari Colleague at Tada Jakarta Metropolitan Area, Indonesia View → OB Oyunaa Badarch Oyunaa Badarch Colleague at Tada Mongolia, Mongolia View → N. Nuraini . Nuraini . Colleague at Tada Jakarta, Jakarta, Indonesia, Indonesia View → YP Yonathan Pamungkas Putra Yonathan Pamungkas Putra Colleague at Tada East Java, Indonesia, Indonesia View →
2 education records

Devi Ivana Athaliana education

Bachelor Of Engineering - Be, Mechanical Engineering, 3.60/4.00

Universitas Pendidikan Indonesia

Activities and Societies: Active on UKM LEPPIM UPI (2017-2018) and HME UPI (2018-2019)

High School, Science And Math

Sma Negeri 3 Depok

Activities and Societies: Active on Club of Science and Social. Laison Officer Coordinator for 3ASSIC (3 Science and Social Competition).

FAQ

Frequently asked questions about Devi Ivana Athaliana

Quick answers generated from the profile data available on this page.

What company does Devi Ivana Athaliana work for?

Devi Ivana Athaliana works for Tada.

What is Devi Ivana Athaliana's role at Tada?

Devi Ivana Athaliana is listed as Operations | Quality | Engineering | Customer Relation at Tada.

Where is Devi Ivana Athaliana based?

Devi Ivana Athaliana is based in Pancoran Mas, West Java, Indonesia while working with Tada.

What companies has Devi Ivana Athaliana worked for?

Devi Ivana Athaliana has worked for Tada, Schoters, and Schneider Electric.

Who are Devi Ivana Athaliana's colleagues at Tada?

Devi Ivana Athaliana's colleagues at Tada include Juhi Chaubey, Aida Fittria, Danang Eko Alfianto, Kennaya Putri Aura Jannah, and Fery Dedi Supardi.

How can I contact Devi Ivana Athaliana?

You can use AeroLeads to view verified contact signals for Devi Ivana Athaliana at Tada, including work email, phone, and LinkedIn data when available.

What schools did Devi Ivana Athaliana attend?

Devi Ivana Athaliana holds Bachelor Of Engineering - Be, Mechanical Engineering, 3.60/4.00 from Universitas Pendidikan Indonesia.

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