Suheel Athamneh Email & Phone Number

Amman, Jordan

Driving collaboration and communication culture shift. By recommending adoptions strategies to key business systemsEnsuring that the work of People and Culture is supported by solid systems which are consistent with HR policies and organizational authority matricesPartnering with HR professionals, business leaders, and external vendors to assess, design.

Amman, Jordan

• Oversee IT field operations to ensure smooth functioning in the areas of user support, system administration, domain services, communication, and connectivity.
• Track upgrades and security backups of hardware and software systems.
• Address and resolve crisis situations, which may involve complex technical hardware/software problems.
• Offer guidance and support to field office IT staff in performing troubleshooting and maintenance tasks on the servers, PCs, and other devices.
• Supervise network configuration assessment and the implementation of hardware/software upgrades.
• Devise and implement back-up procedures in the field; enforce their proper application.

Global

• Conducted thorough assessments upon request of coordination teams or Logistics Coordinators.
• Planned overall field visit schedules; identified relevant changes based on operational needs.
• Bridged communications with the ICT Program manager in HQ to define and improve the policies related to her/his area of specialization by providing feedback based on his/her experiences.
• Offered recommendations for program as well as broader operational objectives, its implementation or improvement, according to MSF policies, guidelines, and procedures.
• Provided knowledgeable technical support to the Logistics Coordinators in her/his geographic area, when necessary, with help from the Technical Advisor located in the HQ.
• Informed the budget preparation process with the Logistical Coordinator to ensure the consideration of critical components.

Amman Governorate, Jordan (Jordan, Palestine, Syria, Lebanon, Iraq And Turkey)

• Provided oversight and compliance checks on the implementation of ICT strategy and policies throughout the country offices in the region, which included Jordan, Iraq, Lebanon, Palestine, Syria, and Turkey.
• Collaborated with regional ICT staff to facilitate delivery of first-line ICT support and assist with planning, budgeting, and procurement as per NRC standards.
• Monitored and evaluated ICT resources, skills, and competence within the region; offered support and advice where and when needed.
• Compiled and disseminated ICT-related knowledge and learning within the region and at a global level.
• Implemented synergies and regional efficiencies to streamline ICT procurement, systems, and training.
• Participated in global ICT work streams/projects and the identification of global solutions.

Amman Governorate, Jordan

Amman Governorate, Jordan

Samra Plant O&M Co.