⭕As an FTL Operator at Raben Intertrans SA, I play a pivotal role in the Export Department, driving operational excellence in the following key areas:● ➤Client-Centric Operations: Actively manage and update truck arrival times, ensuring transparent communication with clients. My commitment to clear communication facilitates efficient downstream operation planning.● ➤Loading Procedures Expertise: Provide valuable assistance in executing detailed loading procedures, ensuring accuracy and strict adherence to shipping requirements for each shipment. This meticulous approach contributes to the overall quality of our export operations.● ➤Dynamic Spot Market Booking: Coordinate the booking of trucks in the dynamic spot market, strategically ensuring timely and cost-effective transportation solutions for export shipments. This involves proactive market analysis and negotiation skills to optimize logistics costs.● ➤Global Communication and Relationship Building: Foster strong communication channels with European sub-contractors. This collaborative approach not only cultivates robust working relationships but also plays a crucial role in optimizing overall logistical efficiency.

⭕In my capacity as the Director of Sea Transport to Cyprus at Intertrans SA, I lead and oversee critical facets of the Export Department, demonstrating expertise in:● ➤Strategic Freight Quotation: Skillfully quote FCL and LCL freight, leveraging my expertise to optimize cost-effective transportation solutions for our esteemed clients. This involves a keen understanding of market dynamics and a commitment to delivering value through tailored freight solutions.● ➤ End-to-end Forwarding and Customs Oversight: Supervise end-to-end forwarding and customs services for global trade, ensuring seamless operations that strictly adhere to international regulations. My role encompasses comprehensive oversight to guarantee the smooth flow of goods across borders.● ➤Collaborative Partnerships: Collaborate with trusted ship-owners to ensure the provision of top-notch shipping services, cultivating strong partnerships within the maritime industry. This collaborative approach is integral to maintaining a reliable and efficient sea transport network.● ➤Export Documentation Management: Efficiently handle export documents, including T2L issuance, manifests, invoices, and shipping notes. This includes meticulous attention to detail to ensure accuracy and legal compliance, a crucial aspect of international trade operations.

⭕During my tenure as an Export Assistant for LTL Shipments at Intertrans SA, I contributed to the success of the Export Department through the following key responsibilities:● ➤Client-Centric Communication: Ensured timely updates on truck Estimated Time of Arrival (ETA), fostering transparent communication with clients. This proactive approach significantly enhanced client satisfaction and trust in our services.● ➤Strategic Shipment Planning: Coordinated and executed meticulous planning of shipments, guaranteeing efficient loading onto company trucks for timely delivery. This involved a keen eye for detail and effective coordination with various stakeholders in the logistics process.● ➤Optimized Logistics Workflow: Managed the logistics process by arranging pick-ups and deliveries, optimizing the transportation workflow for maximum efficiency. My focus on streamlined processes contributed to a more agile and responsive supply chain.● ➤Financial Acumen in Operations: Demonstrated financial acumen by handling client invoicing and insurance. Ensured accurate and transparent financial transactions, showcasing a commitment to financial integrity in all aspects of export operations.

⭕In my role at the Routing Guide Desk/Schedule Desk with the prestigious Mediterranean Shipping Company, I actively contributed to global operations and played a vital role in optimizing shipping schedules and routes. Key responsibilities included:● ➤Global Schedule Management: Worked globally to update schedules, ensuring current routes and monitoring missing port pairs. This proactive approach was pivotal for maintaining seamless operations and keeping shipping schedules up-to-date.● ➤Worldwide Inquiry Handling: Handled agent's requests worldwide, providing prompt and effective solutions to inquiries and facilitating smooth communication. My commitment to timely and efficient response contributed to strong relationships with global partners.● ➤Liner Collaboration: Acquired crucial information from liners for updates on routings, actively contributing to the optimization of shipping schedules and routes. This collaboration was instrumental in ensuring the efficiency of the company's global shipping network.● ➤Comprehensive Desk Oversight: Monitored various aspects of the Schedule Desk, including Vessel Messages, 3rd party feeder voyage creation, and tracking support. This oversight ensured that all components of the schedule desk functioned cohesively for optimal performance.● ➤IT Issue Resolution and Bug Reporting: Proactively identified and reported bugs or IT issues in applications, facilitating swift resolution. This commitment to maintaining operational efficiency showcased a dedication to continuous improvement.● ➤Global Data Management: Updated MSC.com daily with the latest information from MSC Geneva department, ensuring accurate and timely data for global operations. This responsibility was critical for providing stakeholders with up-to-date and reliable information.