Athanasios Kyriakou Email & Phone Number

- Managing and monitoring the customers' lifecycle from onboarding, adoption, expansion, and renewal- Ensuring proper project delivery and participating in technical, marketing, or sales processes by setting priorities as the customers’ voice- Influencing the product’s vision and direction based on the customers’ needs and feedback- Developing and maintaining strong, multi-level relationships by delivering and communicating ROI for customers, with frequent client meetings, QBRs, and proactive checks on their user activity - Analyzing customer metrics and feedback, including product usage, customer satisfaction, NPS surveys, and other KPIs- Providing insights and training to customers, helping them grow as their strategic advisor

-Drive the adoption for new and existing tools and improve procedures across NSE-UX activities (user research, design, testing)-Work with stakeholders across NSE to keep the collaboration site updated-Provide monthly reports based on the analytics for the Collaboration Central site and the campaigns that were active this period-Jr Product owner for Microsoft tools in NL

Thessaloniki

-Sales-Responsible for the POP material in modern trade-IRI analysis

Greece

Master'S Degree, Strategic Product Design

Dissertation: CSR and Branding in sports organizations

Diploma Of Education, Digital Marketing, Sponsorship And Communication In Sports

Bachelor'S Degree, Economics