- Led a team of insurance professionals responsible for supporting the NN Tight Agency network in all non-life lines of business, acting as agents, distributing insurance products of other co-operating companies- Devised the realignment strategy of NN Agency non-life business, restructured the processes, implemented IT tools and improved financial figures (increased portfolio and profitability)- Created synergies with co-operating companies, developed innovative package policies… Show more - Led a team of insurance professionals responsible for supporting the NN Tight Agency network in all non-life lines of business, acting as agents, distributing insurance products of other co-operating companies- Devised the realignment strategy of NN Agency non-life business, restructured the processes, implemented IT tools and improved financial figures (increased portfolio and profitability)- Created synergies with co-operating companies, developed innovative package policies, negotiated tailor-made terms for corporate business, handled claims in order to create competitive advantage to the agents of NN Show less

- Led the underwriting and claims departments (32 insurance professionals in total) was responsible for all operations, strategy and sales support of property, liability, engineering, marine, aviation (solely corporate business)- Introduced and commenced new lines of business e.g. aquaculture insurance, marine Hull & Machinery after having conducted a thorough market research & opportunity analysis- Created innovative package policies and implemented a B2B sales methodology (e.g… Show more - Led the underwriting and claims departments (32 insurance professionals in total) was responsible for all operations, strategy and sales support of property, liability, engineering, marine, aviation (solely corporate business)- Introduced and commenced new lines of business e.g. aquaculture insurance, marine Hull & Machinery after having conducted a thorough market research & opportunity analysis- Created innovative package policies and implemented a B2B sales methodology (e.g. insurance of mobile phones)- Restructured claims department and claims process aiming for better client experience- Ensured the localized implementation of global processes within the departments in the frame of intra-group projects e.g. NPS (Net Promoter Score) Show less

- Led the underwriting and claims departments (32 insurance professionals in total), was responsible for all operations, strategy and sales support of property, liability, engineering, marine, aviation lines of business (solely corporate business)- Designed and implemented the restructuring of all departments & processes with focus on client experience via the exploitation of IT automations and the utilization of lean processes - Designed and implemented new risk assessment process for… Show more - Led the underwriting and claims departments (32 insurance professionals in total), was responsible for all operations, strategy and sales support of property, liability, engineering, marine, aviation lines of business (solely corporate business)- Designed and implemented the restructuring of all departments & processes with focus on client experience via the exploitation of IT automations and the utilization of lean processes - Designed and implemented new risk assessment process for industrial risks, including internal risk engineer services - Redesigned all policy wordings in order to become more customer friendly Show less

- Led the underwriting department of marine cargo, marine liability, pleasure-yacht and aviation insurance lines of business- Introduced new cover policies (e.g. errors & omissions policy for freight forwarders, cover for exhibitions etc.)- Reorganized processes of the department

Underwriting of marine cargo, marine liability, pleasure-yacht and aviation insurance lines of business

- Conducted Audits covering the headquarters and all branch offices of AXA in Germany: accounts departments, all property & casualty insurance lines (underwriting and claims) - Conducted Audits on controlling and process-management at Claims Dept. and Balance Dept.- Managed the Sales offices’ Audit (life and non-life business)- Managed the controlling and quality assurance activities for the Audit Dept.- Led global and local projects, such as: “Quality-Assurance-Program” and… Show more - Conducted Audits covering the headquarters and all branch offices of AXA in Germany: accounts departments, all property & casualty insurance lines (underwriting and claims) - Conducted Audits on controlling and process-management at Claims Dept. and Balance Dept.- Managed the Sales offices’ Audit (life and non-life business)- Managed the controlling and quality assurance activities for the Audit Dept.- Led global and local projects, such as: “Quality-Assurance-Program” and “Implementation of Sarbanes-Oxley-Act”- Participated in a special audit: Fraud (in Paris, France). Show less

- Placement and claims handling for marine cargo and marine liability insurance portfolio of corporate and industrial clients- Underwriting of marine cargo and marine liability risks within Aon authority lines- Direct clients contact

Underwriting and claims handling for marine cargo, marine liability, yacht insurance portfolio

Claims handling for Engineering (CAR/EAR), electronic & machinery breakdown lines of business

Vocational training/working experience during Insurance Business Studies at following departments: - Private insurance lines: motor, property, liability (underwriting/claims handling)- Corporate ins. lines: marine cargo, yacht insurance (underwriting/claims handling)

Assistance to Property insurance underwriters (Corporate and Industrial Clients)