Athar Munir Email & Phone Number

Lahore, Pk

Projects:Customer & Interconnect Billing Solution with CRM in NTCSettle All (Accounting of the international incoming traffic) in PTAMNPMS (Mobile Number Portability Management System) in Ufone, Zong(Paktel) & InstaphoneResponsibilities:• Managerial activities of billing solution• Pre-sales activities of telecom products• Implementation of Revenue Assurance activities• Management of operational team on NTC project• Requirement gathering, proposal, design, deployment & testing of new/updated modules & reports• Coordination with NTC management and other departments• Reconciliation with other telecom operators• Implementation of Zoning matrix for system base charging• Tariff configurations• Provisioning setup handling• Credit limits monitoring• Resolve billing related problems & queries• Training and support of new modules & applications• Collection of raw data from all exchanges• Mediation & Rating of received data from different switches• Processing of customer Profile information (OCS etc) • Processing of payments & account receivables data • Verification of all processes during billing activity• Customer billing & Interconnect billing process• Convergent billing (single invoice for telephone and Data services’ customers) • Call detail and Invoice generation• MIS reports for Management and regional staff• On demand MIS reports • Reconciliation during complete billing process• Manage monthly printing operations• Troubleshooting during billing activity• Take monthly backups of data & applications• Testing of CDRs from new exchanges• Write/update SOPs of complete billing activity• Implementation of data Billing solution (under process)• Processing of data of international traffic terminated in Pakistan• Reconciliation processes for all telecom operators involved in international traffic handling• Also worked on MNPMS project developed for Ufone, Zong (Paktel) and Instaphone