Founders Office - Operations Lead
- Customer management - Managing P&L ensuring profitability of 32%- Operation Finance Planing and book keeping - Ensured system generated invoicing for customers and billing for vendors at BAU and project levels- Projection Planning - Established a pathway to 15% MoM Growth with plan for manpower, vendor requirements, provision and budget.- Operation Planning and Capacity Building - Lead the operation for a growth at 15% MoM, Onboarded vendors to cater the increase in volumes, Developed a model bases on TMS suggesting manpower levels corresponding volumes, with manpower addition 75% of the projected capacity.Product Requirement Document Drafting - Drafted PRDs for - Order Management System, B2B and B2C order flow, Cost of Goods Management System, Weight Capture for logistics, - Created a wireframe for the anaytics both for brands and creators at content level, which included data from top of the funnel (Users) to bottom of the funnel (Converted customers or completed sales)