Atheequr Rahman Rafeek Email & Phone Number

Colombo, Wp, Lk

Global

As the Product Manager, my responsibilities encompass a range of critical tasks.▪︎ Product Strategy: Developing and executing comprehensive product strategies aligned with the company's goals and market demands.▪︎ Market Analysis: Conducting thorough market research to identify trends, competitive landscape, and customer needs.▪︎ Product Development: Collaborating with cross-functional teams to define product specifications, features, and functionalities.▪︎ Project Management: Leading product development projects, ensuring timely delivery and adherence to quality standards.▪︎ Stakeholder Collaboration: Working closely with sales, marketing, and engineering teams to ensure seamless communication and alignment of objectives.▪︎ Product Positioning: Developing clear and compelling product positioning and messaging to differentiate Dahua products in the market.▪︎ Performance Monitoring: Tracking product performance, analyzing key performance indicators, and implementing improvements as needed.▪︎ Customer Feedback: Gathering and analyzing customer feedback to continuously enhance product offerings and user experience.▪︎ Regulatory Compliance: Staying informed about industry regulations and ensuring products comply with relevant standards.▪︎ Training and Support: Providing training and support to internal teams and external partners on product features and benefits.

Sri Lanka & Maldives

In my role as the Lead Solution Engineer for Sri Lanka & Maldives, I take charge of leading our business operations, offering expert technical guidance, and ensuring the successful implementation of our cutting-edge security solutions. Playing a crucial part in this endeavour, I provide top-notch pre-sales and post-sales support, contributing significantly to the establishment of Dahua Technology as the preferred security partner in the region.▪ Solution Design and Consultation: Collaborate with our sales team to understand client needs and craft customized security solutions that align with their requirements. Conduct in-depth consultations and presentations to showcase our products' capabilities and demonstrate how they address specific security challenges.▪ Technical Expertise: Develop a comprehensive understanding of Dahua Technology's product portfolio and stay up-to-date with industry trends and advancements. Leverage your technical expertise to provide unparalleled support to customers during product demonstrations, installations, and troubleshooting.▪ Project Management: Take ownership of projects from inception to completion, ensuring the smooth execution and timely delivery. Coordinate with cross-functional teams, including sales, engineering, and customer support, to maintain project momentum and exceed customer expectations.▪ Customer Relationship Management: Build strong, long-lasting relationships with key customers, understanding their evolving needs and becoming a trusted advisor in the security domain. Continuously seek feedback to improve our solutions and services.▪ Team Leadership: Provide mentorship and guidance to a team of solution engineers, fostering a collaborative and high-performance culture. Lead by example, promoting professionalism and a commitment to excellence

Sri Lanka

▪ According to project requirements and tender, analyze the practical needs of customers, design and provide the project solution, work with sales team to ensure project achievement, manage different project progress and project status.▪ Responsible for presenting Dahua Technology products and solutions, informing about the benefits, competitive advantages and differentiation with the market.▪ Responsible for developing complete projects using the brand's products.▪ Provide support and guidance during the pre-sales process, identifying the technical and commercial requirements of customers before designing a solution.▪ Provide training to customers in different cities in Sri Lanka & Maldives to help them know more about Dahua products and improve technology knowledge.▪ Introduce products and features to customers, help customers to select and configure products.▪ Provide support to the sales team to close projects / opportunities.▪ Create technical comparison documents between Dahua products and its main competitors.▪ Analyze technical specifications (RFPs and Terms of Reference for government bids) and identify compatible Dahua products.▪ Feedback and collect the pre-sales problems of the plan, be responsible for the demand analysis after the customer communication, and provide reasonable solutions according to the customer's needs.▪ Work with team members, coordinating internal support resources or at HQ.▪ Responsible for defending the brand in technical discussions;Responsible for helping to promote the brand to the market.▪ Responsible for correctly positioning the company's product portfolio with customers and partners.▪ Maintain a good relationship with the sales channel and with the end customers.▪ Help Customer solve technical problems.

Colombo, Western, Sri Lanka

Empowering businesses through seamless integration! As a specialized team of integrators, we excel in a diverse range of cutting-edge products:▪ Automation: Precision in process optimization.▪ Fleet Management System: Driving logistics efficiency.▪ Analytics System: Transforming raw data into actionable intelligence.▪ Smart Surveillance Security: Pioneers in Network Cameras & Embedded Video Database Systems.▪ Computer Networking: Building resilient and scalable networks.▪ Access Control: Elevating security through advanced access solutions.▪ Smart Door Locks: Safeguarding homes and offices with cutting-edge technology.▪ Emergency Public Announcement Systems: Ensuring safety through effective communication.▪ Gate Motors: Automated access solutions for enhanced convenience.▪ Video Door Bells & Intercom Systems: Seamless connectivity for enhanced communication.Our clients range from homes & small businesses to large enterprises and industries such as Logistics, Hospitality & Construction.

Professional Responsibilities Overview:▪︎ Orchestrating the planning and implementation of SME projects, specializing in surveillance systems, access control, and alarm systems.▪︎ Coordinating and troubleshooting service industry challenges via meticulously managed tickets, adhering to SLA, both remotely and on-site.▪︎ Following structured processes embedded in service and project workflows.▪︎ Providing invaluable assistance to service and project managers within the dynamic support and services department.▪︎ Conducting on-site visits to client locations, skillfully resolving equipment-related issues.▪︎ Overseeing allocated service visits, ensuring seamless project installations.▪︎ Documenting and promptly submitting job sheets after each on-site rectification.▪︎ Collaborating with project supervisors for pre-implementation site visits to gather essential information.▪︎ Contributing to the configuration, deployment, and support of network assets.▪︎ Proficiently troubleshooting diverse hardware components, including cameras, DVRs, NVRs, computers, and peripherals.

Colombo, Western, Sri Lanka

Account Job Duties:- Provides financial information to management by researching and analyzing accounting data; preparing reports.- Documents financial transactions by entering account information.- Maintains accounting controls by preparing and recommending policies and procedures.- Tracks payments to internal and external stakeholders.- Manages all accounting transactions.- Ensures timely bank payments.- Communicates with Manager and/or Director on work status and client issues.IT Executive Job Duties:- Installs and configures computer hardware, software, systems, networks, printers, and scanners.- Monitors and maintains computer systems and networks.- Sets up accounts for new users.- Repairs and replaces equipment as necessary.- Secures financial information by completing database backups.- Manages team members and facilitates collaboration in the workplace.

Hnd. In Network Technology Major In Cyber Security, Cyber/Computer Forensics And Counterterrorism

Computer Architecture Fundamentals in Programming Database Design and Development Data Communication Professional Practice Computer.

Dip. Network Engineering, System, Networking, And Lan/Wan Management/Manager

Academic