•Sales team management and training: Directing and training the sales team and organizing periodic meetings.•Developing sales strategies: developing effective sales plans and strategies and achieving goals.•Managing and training the team of sales promoters: Directing and training sales promoters and monitoring performance.•Organizing promotional activities: planning and supervising promotional activities and delivering the event.•Performance monitoring and analysis: Use data analysis and performance reporting tools.•Customer Relationship Management: Building strong relationships with customers and resolving complaints.•Budgeting and Resource Management: Prepare and monitor your sales and promotion budget effectively•Communication and coordination: Coordination with other departments and attendance of periodic meetings.•Motivating and improving team performance: Motivate the team and improve their skills to achieve goals•Market and competitor analysis: Market and competitor analysis to improve sales strategies.

• Supervising branch sales and creating contracts• Use of CRM system and Dynamic365 Finance and operations • Leading the work team (following up on work progress, managing meetings, creating a competitive spirit among employees, monitoring, and evaluating employee performance, raising vacations and permissions, and planning well for distributing tasks)• Communicating with customers and providing the services and features provided by the company• Follow up with regular customers and help them provide solutions if they encounter problems in the services provided to them• Work on conducting personal interviews between the client and the domestic worker• Communicate with direct management departments (financial, legal, support services, government relations, human resources, etc.)• Review government departments to clear the company’s procedures (municipality, labor office, police).• Work on collecting and reviewing monthly invoices to meet the branch’s needs• Attracting a new customers through databases and social networking sites and communicating with them• Work on creating task schedules and distributing them to employees• Commitment to implementing requirements and delivering them before the specified time

•Answered customer telephone calls promptly and improved on-hold wait times.•Handled customer complaints, providing appropriate solutions to guarantee positive outcomes. •Working on a support system for domestic workers.•Maintained excellent working relations with numerous external clients, providing timely quotes.

•Working on the VMS System •Monitor multiple consecutive work requests and qualify and shortlist responses to improve workflow efficiency.•Attracting the best candidates using databases and social networks•Registering new candidates and developing an extensive database to meet the recruitment needs of business owners.•Establish positive relationships with potential candidates through regular networking and communications.•Giving and providing new candidates with training courses to develop, improve and train them on the labor market.•Training candidates on the personal interview process•Develop a strong understanding of client companies' values, work culture and environment.•Preparing CVs for our candidates to send to employers. •Providing advice to employers and candidates on pay rates, career progression and training