Engage community partnerships, demonstrating a strong aptitude for community development, effective communication, and strategic planningSpearhead research regarding community violence, generated a catalog of community resources for aging and unhoused persons Serve as agency representative for Philadelphia Coalition for Victim Advocacy; assist in development of arrangements for annual National Crime Victims Rights Week campaignServe as agency representative for Philadelphia's 9th Police District Advisory CommitteeOrganize fundraising initiatives alongside community partners

Skillfully develop departmental goals; objectives, standards of performance, policies and proceduresServe as liaison between detectives, Assistant District Attorneys, and the victim during court proceedings Utilize several databases to gather court information, police report data, and document work completedCrisis response and referrals, appropriate referrals for medical and mental health needsServe as mentor for Undergraduate Interns

Train and oversee new hires during orientation with tasks, procedures, and company policyExtensive use and knowledge of Excel & Microsoft Office SuiteManage high volumes of foot traffic, telephone calls, and emails from internal and external sources to coordinate communications with staff and customersCoordinate and participate in informational training seminars and workshops with nationally recognized brandsCultivate a positive relationship with customerSupervise inter-agency communication in regard to rescue and adoption of over 45 animalsAccurately track, record, and report medical dataOversee a sales team and ensure accuracy of all point-of-sale operationsOperate a successful Shopify e-commerce platform with over 15 sales a day

Collect, interpret, and synthesize data for written reportsPlan and orchestrate multiple community events attended by over 600 individualsServe as primary point of contact for new & returning clientsProvided families of victims with informal counseling during preliminary hearingsAssist families in navigating the judicial processAssess client needs and make appropriate referralsContribute to the writing of statistical reports to be released to media outletsCoordinate preliminary hearing dates between city officials and families of victims