Tzu-Hsiang (Athena) Hung Email & Phone Number

Santa Clara, Ca, Us

San Francisco Bay Area

Greater Seattle Area

• Implemented complex SQL queries across various databases on Amazon Redshift to calculate DPMO (defects per million opportunities) metrics with different limitations and considerations.• Built an automated ETL pipeline in Datanet to prepare data reliably and efficiently including preventing system overloaded in Amazon QuickSight and gaining capability of loading sizable data.• Deployed insightful and actionable interactive dashboards in Amazon QuickSight including action filters, necessary parameters and calculated sets for Product team to optimize process path systems.• Designed a forecast system to predict defect rate trends for all receive process paths within a month and delivered solutions for potential rising defects to correspond accordingly.• Created a template for Analytics team to trace inbound path defects expeditiously and provided Product and Engineering teams directional data points to decrease DPMO.• Performed ad hoc and customized analytic discernment on DPMO of devices and yielded suggestions to invest on specific device types for Finance team.

Taipei, Taiwan

• Examined existing market penetration strategy, developed consumer marketing insights, and presented recommendations to senior executives, resulting in an 18% increase in sales. • Collaborated with RD team closely with data migration from Superset on Clickhouse to Looker using BigQuery, helped to create and monitor Dashboards on Sysdig, and proposed solutions to enhance system efficiencies.• Obtained, verified and organized company experience to be deployed in product development, financial reporting, forecasting, and industry surveys. • Extracted, interpreted and analyzed data to identify key metrics and transform raw data into meaningful and actionable information for upper management to mitigate risks and improve marketing strategies. • Developed Key Performance Indicators (KPI) on Looker to monitor sales and decreased costs by 25%.

Greater Los Angeles Area

• Develops, executes and monitors simple to moderately complex data management / analytic processes to support ad hoc data and information delivery for assigned projects.• Assists in the development and maintenance of production data management, data integration and reporting processes.• Manages the identification, prioritization and remediation of data quality issues.• Engages with colleagues and internal customers to understand business requirements, and to support the accurate business usage and interpretation of JLL data.• Performs data discovery to understand data values and relationships in new data sources.

Greater Los Angeles Area

• Prepare expense report, bank reconciliation, daily journal entries, accounting balance, balance sheets, financial reports and profit and loss statements.• Manage weekly payment and booking request, and enter financial transactions into internal databases.• Assist with closing process preparation, quarterly and annual audits, taxes and other deductions.• Maintain account payable and account receivable, and summarize credit information and assist with debt collections.• Conduct three-way match, to validate vendor’s invoices, resolve discrepancies, and avoid incorrect payments.

Greater Seattle Area

-Reviewed lecture materials and held one-on- one tutoring for 8 assigned students.-Created and exercised alternative methods for teaching Mathematics and Economics to improve student interactions and promote physical, mental, and social development.-Developed unique teaching strategies, based on the specific needs of students to help them identify their individual strengths and style of learning.-Helped students to complete and understand their assignments in Mathematics and Economics, while encouraging them to develop independent learning and critical thinking.

Master Of Science - Ms, Data Analytics

Bachelor Of Science - Bs, Financial Actuarial Mathematics