• Develop a growth strategy focused both on financial gain and customer satisfaction• Conduct research to identify new markets and customer needs• Arrange business meetings with prospective clients• Creating a brand and a brand strategy • Sourcing suppliers and products that fit with the context of the brand Website creator and Manager

• Organizing and providing administrative support in an office and team environment.• Developing and maintaining office systems.• Supporting events and projects• Responsible for accurate processing of timesheets for Services ensuring accuracy, correct financial cost coding and meeting deadlines according to the published schedules.• Quality Controller

• Supporting events and other marketing/projects and pitches• Creation and updating marketing collateral - flyers and website• Creation of credentials documents• Creation of monthly board reports

•Customer service•Administer the general petty cash system and float in an accurate mannerensure that all reservations and cancellations are processed efficiently•Assist in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.•Undertake general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area.

•Customer service•Performed consultative sales•Researched customer needs