Athena Wolfe Email & Phone Number

Kansas City, Missouri, United States

Acted as a liaison between the customers and insurance carriers,provided and updated customers with product/ service information,resolved any emerging issues with customer accounts. Organization skills to quickly and efficiently schedule all appointments forcustomers, including, estimates, repairs, and rental vehicle information. Manage all shops account.

Overland Park, Kansas, United States

+ Designed and developed the training materials for the Senior Quality Assurance team, the QA enrollment training and senior sales QA training. As well as training for the departments new hires over 2 years of experience. + Ability to adapt quickly to changes, within the departments grading expectations and implement the training of the grading to reflect.