Athena Avratidis Email & Phone Number

Cowdenbeath, Gb

Scotland, United Kingdom

Ferries Policy Officer● Working within a fast-moving policy area leading on Ferries operational policy which covers aspects such as routes and services, timetables, local authority ferries and fares policy, working closely with CalMac Ferries Limited● Working with internal and external stakeholders with significant interest from Cabinet Secretary for Transport, Ministers, Local Authorities, mainland and islander stakeholders and the media.● Responsible for collating, drafting, and contributing to MiCase correspondence and PQs, ministerial briefings/submissions, First Minister Questions, and FOI/EIR replies associated with Ferries Policy within deadlines.● Produce clear and concise written material paying close attention to detail to support Ministers in relation to briefing materials and itineraries for Ministerial Visits.● Engaging with Private Office, Special Advisers, Scottish Government and Transport Scotland departments and key stakeholders seeking and providing relevant contributions, requesting PS Minutes or further advice.● Support the wider team with monitoring the Ferry inbox, tracking of MiCases and FOI’/EIR’s so no duplication occurs, setting up meetings, sharing relevant news documents, updating various team spreadsheets and to support the team with ad hoc work such as proof reading, attending meetings and updating documents.Achievements● Updated and maintained our Policy teams core brief ensuring relevant information is added timeously for accuracy.● Created and maintained a correspondence document with top lines enabling our team to reply to correspondence smoothly and efficiently and ease the pressure of conflicting deadlines.● Created complex, detailed, high quality Itineraries for ministerial visits for the Minister/Cabinet Secretary for Transport.● Ensured all MiCase MR, OR, and GR correspondence were completed by deadlines.● FOI’s/EIR’s were successfully completed on time within the guidelines for Transport Scotland.

Oxfordshire, England, United Kingdom

● Work directly with busy CEO to manage company affairs using own initiative, discretion, decision making, diplomacy and prioritisation.● Complex travel and event arrangements up to 29 cities/20 countries a year for global events and meetings. ● Process multiple visa/passport applications to meet tight travel deadlines. ● Compilation of detailed accurate itineraries.● Executive Office Account Management authorising expenses, invoices and other expenditure with own budget ● Proactively and effectively manage the inbox of the CEO. Read, respond and distribute information on CEO’s behalf and diligently gather further information to brief the CEO.● Collation and preparation of relevant documents to ensure efficient use of CEO’s time.● Manage the Head Office efficiently to ensure smooth running of all departments with good global working relationships.● Communicate and distribute important information to all relevant areas of the business.● Adaptable and flexible using complete discretion to deal with all aspects of being the CEO’s private assistant; holidays, birthday parties, presents, nannies, mot’s, mortgages, boat management, Dr’s and banking. Achievements● Set up an Executive Office for Board members and CEO to operate effectively with all necessary office processes. ● Created on-line filing system for all documentation for global business as well as Board documentation. ● Implemented budget tracking for all global events. ● Implemented on-line and mobile calendars for all executives and a detailed Global event calendar.● Conducted cost comparisons and sourced new suppliers and packages. ● Arranged accurate and informative VIP schedules for duration of all events. ● Hosted VIP guests at all Global events in an efficient, friendly and professional manner. ● Won employee of the month as well as Employee of the Year globally out of 9 international offices.

Oxford, England, United Kingdom

● Complex diary management effectively manage travel arrangements and accurately submit expenses and invoices.● Competent email management, collation and preparation of relevant documents to ensure efficient use of Director’s time. ● Proactively take responsibility of tasks to lessen the workload for the Director and senior management team.● Arrange successful conferences including catering and pre-registrations.● External meeting arrangements, worldwide video conferences, collating board papers, office management, screening calls while reflecting the company’s image at all times. Achievements● Efficiently and proactively arranged urgent travel and complex visas for the Ebola scale up. ● Worked autonomously in a demanding environment which necessitates prioritisation of constantly changing back to back diary meetings.● Facilitated smooth running of the department by supporting members of the management team and PA’s.● Worked within the financial constraints and achieved balanced budget targets.● Integrated new employees into the business in a professional, warm and friendly manner.

London, United Kingdom

● Complex Diary management, expenses, travel, IT co-ordination and events for Global Head and Communication and Engagement Team.● Co-ordinated group-wide and divisional town halls across Finance consisting of up to 5000 people.● Project managed all global logistics around Finance awards program which included promoting via internet, posters and social media.● Created mail merge letters, purchased and distributed trophies and arranged award ceremonies and encouraged senior worldwide leaders to promote the initiative and to attend.● Co-ordinated global audio and video conference calls over several international time zones.● Managed global travel itineraries for senior staff. Collated and provided all relevant documentation including Insurance documents, emergency contact details and schedule / agenda details.● Processed and logged invoices for budget tracking and updated events calendar and intranet articles.● Co-ordinated and prepared PowerPoint presentations for Board and Management meetings.Achievements● Streamlined efficiency of town hall logistics through standardised mailing lists, proactive location bookings and tighter diary management.● Improved cross-team collaboration through organisation of team learning bites, global divisional support, updating departments with news via internal website and social media and group finance photography and image library.● Improved department cost management through implementation of invoice tracking process.● Personally commended for proactive attitude, using initiative and exceeding expectations in delivery of requested tasks.● Recognised for efficiency and attention to detail in setting up business meetings and travel arrangements and events.● Ensured successful integration of New Managing Director into the Global Business.● Co-ordinated new office installation (IT hardware, telephony, documentation) and induction / onboarding process.

London, United Kingdom

● Ensured excellent communication was maintained in all business interactions with all 45 global companies. Acted in a diplomatic, confidential and courteous manner to build good working relationships.● Processed Visas – Collated relevant information and submitted multinational visa applications.● Accounts - collated invoices and tracked expenditures using appropriate tracking mechanisms, addressed discrepancies, acquired necessary approvals, and ensured accurate submissions.Achievements● Seamless travel management across substantial booking volume: up to 45 trips a year per manager, involving complex travel to many rural destinations in Chile, Brazil, South Africa, Venezuela and Australia and completion of regular expense reports.● Designed an expense spreadsheet system for Managers to accurately log expenses and currency, showing money spent as cash, on credit card and out of pocket claims.● Created and implemented a departmental calendar in outlook and rolled-out the tool to the entire team. It ensured ease of use, prevented meeting clashes, conflicting travel arrangements and informed when key personnel were available.● Solely responsible for departmental meeting management, communication updates and calendar management.● Designed and implemented Departmental boardroom calendar for the Head office.● Commended for establishing excellent working relationship with the IT department and forged a strong relationship with colleagues and clients globally, which enabled a proactive, smooth, and open working environment.

Sutton Courtney, Oxfordshire

● Worked with the Bid team to secure ALC ( Amey Lex Consortium) for C Vehicles for the Ministry of Defence.● Managed interview process. Processed prospective CVs, communicated with candidates and coordinated interviews.● Fleet survey coordinator and Project Manager – organised and planed extensive daily travel including sourcing hotels daily over the UK and Germany for four teams over a period of six months, ensured clear communication and correspondence in all relevant areas.● Trusted key-holder for the office, stationary replenishment, IT issue resolution, and sourced suppliers for all aspects of the business. Negotiated deals as required.● Member of the project implementation team – project contracts management and presentations to clients.● Marketing – Created presentation packs, feedback questionnaires, ordered marketing materials, sourced corporate gifts and oversaw stocktaking of all marketing materials.● Trained colleagues in company Management Information Systems and Helpdesk.● Customer Service Help Desk – Resolved queries. Ensured optimal solutions found by extensive liaison with staff.● Responsible for development of company training sessions. Provided feedback and implemented new procedures for the helpdesk and fleet data inputting.Achievements● Commended in an awards ceremony by the company for successfully completing a survey involving the MoD within a demanding time frame and demonstrating the company’s values.● Sourced and negotiated discounted rates for hotels in close vicinity of the regional offices.● Sourced contract venues and meetings, within specific projects budgets.● Successfully managed the company’s travel budget effectively with supporting documentation.● Demonstrated willingness to get involved in all aspects of the business, and the ability to quickly learn and understand new skills and train others in the same. Was held in very high regard by all Directors.

Diploma, Executive Assistant/Executive Secretary, Diploma

Education record

Education record