-Performed survey research using proper interviewing techniques and methodologies-Recruited, screened, and collected accurate and unbiased data from guests-Provided extraordinary guest service for internal and external guests

-Assisted customers and maintained the appearance of the store and the merchandise-Served as the cashier while carrying out register and administrative duties responsibly-Provided outstanding customer service and accurately portrayed core brand values

-Built strong relationships with customers to maximize customer loyalty-Participated in various roles in the store (cashier, greeter, stock)-Worked collaboratively with the store team to achieve store objectives and sales results

-Created social media and email marketing content and campaigns for different organizations -Produced flyers and other educational outreach materials-Administrative duties (answering phones, responding to email inquiries)

-Lead tours and discussions about museum pieces and exhibitions-Engaged guests to answer guest questions and ensure a pleasant experience-Created social media video content facilitating online museum activities

-Managed social media presence and created content (posts and product shots)-Proposed and discussed marketing strategies

-Administrative duties (liaise with other departments, drafting written communications) -Event management and planning (staff lunches, involvement fair, student contests)-Social media account management (content creation, enhanced engagement)

- Managing content, execution and growth for social media accounts (Facebook, Instagram, Snapchat, Twitter, Pinterest, Vine).- Providing quality assurance for a variety of new product features, platforms and tools.- Coordinating focused user product testing efforts in-person or over the internet.- Producing compelling content and build a following on social networks.- Identifying key opportunities to drive growth for mobile applications given company objectives. - Showcasing excellent oral and written communication skills, as well as strong team orientation and interpersonal skills.- Learning and adapting quickly to a fast-moving environment.