Associate Director-Digital Marketing
Kochi
• Led strategic game-changing and transformational functions for New Product Development, including Business Strategy, Technology/Innovation Management, Project Leadership, Product Lifecycle Management, and Client Management.• Interfaced with clients to understand their requirements, translated specifications for the team to execute digital marketing initiatives such as Programmatic Advertising, Paid Media, Search Engine Optimization, and Analytics.• Identified current and future customer needs, monitored competition while running projects for clients in industries such as FMCG, Cosmetics, Insurance, and Retail across UAE/Gulf, US, and Australia. Facilitated client servicing and account management, tracked and evaluated project progress, and suggested course-corrective measures.• Strategized, planned, set up, and optimized DV360 (Display and Video 360) and campaign manager projects.• Managed cross-functional coordination, stakeholder management, team management, workforce planning, hiring, training and development, task delegation, and performance management. Supervised business conversion rates by implementing policies for business growth and development, profit augmentation, and maximized ROI.• Effectuated new business units, monitored operational processes, set up new digital marketing strategies, and collaborated with various teams/stakeholders to champion these initiatives.• Established a roadmap for enhancing operations to achieve undisputed resolution of clients' queries and concerns.• Identified and replicated best practices across all functions to foster a learning and sharing approach among the team.• Delivered process breakthrough improvements towards business excellence by adopting business process improvement techniques, streamlining operational processes and workflow, estimating manpower requirements (effort estimation and business continuity planning), and onboarding the right talent pool.