Athira P S Email and Phone Number

Counseling students regarding educational issues such as course and program selection andcareer planning in School and college wing School wing deals with the Tuitions, Foundation courses and Competitive exams like IIT-JEE,NEET, CLAT and Integrated courses for IIM-Indore College wing deals with the Competitive courses like IBPS, PSC, CAT Handling the emergency substitution if needed for Physics and Maths for Tuitions Responsible for the updation of daily enquiry and enrollment reports of all direct 11 branches ofT.I.M.E Doing follow ups’, keeping accurate records of students’ marksheet Scheduling the parents meet with faculties to discuss their children's progress, and to determinetheir priorities for their children and their resource needs.

Voice auditing of both recorded counseling and live auditing Deals with IBPS, PSC coaching Daily enrollment report updation of Kochi and Trivandrum branch Training for the proper counseling and their Quality check reports on daily basis Use to make calls to the competitive coaching centers to identify what all they provide, makesrecommendations to improve system

Outsourced for Federal Bank Customer Care process both voice and non-voice recorded and liveauditing using UID and Xlite tool Deals with the English, Malayalam, Tamil language using customers Giving training to the new team members and also update them with the new products Direct customer support with the HNI customers