-Arranged online consultation between doctor and patient or their families to assess their healthcare needs and concerns.-Assisting patients in navigating the healthcare system, including finding healthcare providers, scheduling appointments, and obtaining insurance coverage.-Maintaining accurate and up-to-date patient records and documentation.-Follow all applicable laws and regulations governing telehealth services and protect patient privacy and confidentiality in accordance with PDPA regulations.-Excellent customer service skills and be able to handle patient inquiries and concerns in a professional, courteous, and compassionate manner.-Managing time effectively is critical for the PCC to be able to provide timely and accurate information to patients and meet performance metrics and goals.-Working with various online tools and platforms used for telehealth services, such as video conferencing and electronic health records systems, and stay up-to-date with new technologies and trends in the field.-Responsible for marketing and promoting telehealth to potential patients and healthcare providers.-Knowledgeable about current healthcare policies and procedures, as well as specific disease states and treatment options, and stay up-to-date with new developments in the field through ongoing education and training.Multitasking: A Patient Care Consultant online may be required to handle multiple tasks and patient inquiries simultaneously while ensuring that the quality of service provided is not compromised

-Make outbound calls to potential customers to promote telecommunications products and services.-Explain the features and benefits of the products and services and answer any questions the customers may have.-Generate new leads and follow up on existing leads.-Maintain accurate records of customer information and sales data in a customer relationship management (CRM) system.-Meet or exceed daily, weekly, and monthly sales targets.-Keep up-to-date with the latest telecommunications products and services and communicate these to potential customers.-Work collaboratively with other sales and marketing team members to develop effective sales strategies.-Continuously improve sales techniques and product knowledge through training and coaching.-Provide excellent customer service by addressing customer complaints and inquiries in a professional manner.-Maintain a positive and professional attitude towards customers and colleagues.

-Make outbound phone calls to potential customers to promote products or services.-Explain product features and benefits, answer questions, and address concerns raised by customers.-Build and maintain relationships with customers to ensure repeat business.-Meet daily, weekly, or monthly sales quotas and targets.-Document customer interactions and update customer records in the database.-Follow up on leads and inquiries generated through marketing campaigns or events.-Maintain a positive and professional attitude towards customers and colleagues.-Stay informed about industry trends, competitor offerings, and new products or services.-Attend training sessions and meetings to improve sales techniques and product knowledge.

-Drafting and preparing correspondence, memos, reports, and other documents as required.-Maintaining filing systems, organising documents and records, and keeping up-to-date with office procedures.-Taking dictation and transcribing notes and audio recordings into written documents.-Handling confidential information and maintaining discretion and professionalism at all times.